Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
Unspecified
No Traveling
CI Polygraph
IT - Support
Fort Belvoir, VA (On-Site/Office)
Apex Systems is seeking System Administrator/IT Monitoring Specialist to join our partner at Ft. Belvoir, VA. As an System Administrator/IT Monitoring Specialist, you will play a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure. Your expertise in monitoring, troubleshooting, and responding to alerts will be essential in maintaining the stability and availability of our technology environment around the clock.
Duration: 6+ month contract-to-hire
Location: Onsite – Fort Belvoir, VA
Clearance: Ability to obtain/maintain a TS/SCI w/ CI Poly
Compensation: $50 - $60/hr (pay dependent upon experience)
Shift/Schedule: Various shifts available: morning, afternoon, evening
Schedule A: Work - Sat, Sun, Mon; Off- Tues, Weds; Work- Thurs, Fri; Off – Sat, Sun
Schedule B: Off- Sat, Sun; Work- Mon, Tues, Wed; Off- Thurs, Fri; Work– Sat, Sun
*Any work after 6pm or on weekends will be compensated 10% more.
Key Responsibilities:
• Monitor the customer’s IT systems, network, servers, and applications 24/7 to proactively identify and resolve issues that may impact performance or availability.
• Respond promptly to alerts and notifications from monitoring tools, diagnosing problems, and implementing appropriate solutions.
• Collaborate with cross-functional IT teams to investigate and resolve complex technical issues, ensuring minimal disruption to business operations.
• Document and track incidents, including the troubleshooting steps taken and the resolution achieved, in a clear and organized manner.
• Escalate critical incidents to higher-level support teams or management as necessary, providing detailed information and recommendations.
• Participate in the development and maintenance of monitoring and alerting procedures, adjusting thresholds and settings to improve accuracy and responsiveness.
• Contribute to the creation and improvement of IT documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles.
• Identify trends and patterns in system alerts and incidents, providing insights to prevent recurring issues.
• Perform routine checks and maintenance tasks to optimize system performance and prevent potential problems.
• Stay updated on industry best practices, emerging technologies, and security threats to enhance monitoring strategies and incident response capabilities.
Successful candidates are expected to have related experience and knowledge/understanding of:
• Proven experience in IT monitoring, incident response, and troubleshooting.
• Familiarity with monitoring tools such as Dynatrace, Nagios, Zabbix, SolarWinds, SCOM, or similar systems.
• Familiarity with ticketing tools such as ServiceNow, Remedy, or similar ITIL tools.
• Excellent problem-solving skills and the ability to remain calm under pressure in high-stress situations.
• Strong communication skills to convey technical information clearly to both technical and non-technical stakeholders.
• Willingness to work in shifts, including nights, weekends, and holidays, as part of the 24/7 team.
The following knowledge/skill set is not required but is a plus:
• Strong knowledge of networking protocols, server administration, and various operating systems (Windows, Linux, etc.).
• Familiarity with Windows Server operating systems (e.g., Windows Server 2019, 2022) and Windows client versions.
• Familiarity with Active Directory, Group Policy, DNS, DHCP, Microsoft Exchange, and other core Windows services.
• Ability to analyze and interpret system logs, performance metrics, and alerts to diagnose issues effectively.
Education:
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Can replace degree with 7+ years of experience.
Certification:
• CompTIA Security+ required.
• Relevant certifications such as CompTIA Network+, CCNA, or equivalent, are a plus.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
Duration: 6+ month contract-to-hire
Location: Onsite – Fort Belvoir, VA
Clearance: Ability to obtain/maintain a TS/SCI w/ CI Poly
Compensation: $50 - $60/hr (pay dependent upon experience)
Shift/Schedule: Various shifts available: morning, afternoon, evening
Schedule A: Work - Sat, Sun, Mon; Off- Tues, Weds; Work- Thurs, Fri; Off – Sat, Sun
Schedule B: Off- Sat, Sun; Work- Mon, Tues, Wed; Off- Thurs, Fri; Work– Sat, Sun
*Any work after 6pm or on weekends will be compensated 10% more.
Key Responsibilities:
• Monitor the customer’s IT systems, network, servers, and applications 24/7 to proactively identify and resolve issues that may impact performance or availability.
• Respond promptly to alerts and notifications from monitoring tools, diagnosing problems, and implementing appropriate solutions.
• Collaborate with cross-functional IT teams to investigate and resolve complex technical issues, ensuring minimal disruption to business operations.
• Document and track incidents, including the troubleshooting steps taken and the resolution achieved, in a clear and organized manner.
• Escalate critical incidents to higher-level support teams or management as necessary, providing detailed information and recommendations.
• Participate in the development and maintenance of monitoring and alerting procedures, adjusting thresholds and settings to improve accuracy and responsiveness.
• Contribute to the creation and improvement of IT documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles.
• Identify trends and patterns in system alerts and incidents, providing insights to prevent recurring issues.
• Perform routine checks and maintenance tasks to optimize system performance and prevent potential problems.
• Stay updated on industry best practices, emerging technologies, and security threats to enhance monitoring strategies and incident response capabilities.
Successful candidates are expected to have related experience and knowledge/understanding of:
• Proven experience in IT monitoring, incident response, and troubleshooting.
• Familiarity with monitoring tools such as Dynatrace, Nagios, Zabbix, SolarWinds, SCOM, or similar systems.
• Familiarity with ticketing tools such as ServiceNow, Remedy, or similar ITIL tools.
• Excellent problem-solving skills and the ability to remain calm under pressure in high-stress situations.
• Strong communication skills to convey technical information clearly to both technical and non-technical stakeholders.
• Willingness to work in shifts, including nights, weekends, and holidays, as part of the 24/7 team.
The following knowledge/skill set is not required but is a plus:
• Strong knowledge of networking protocols, server administration, and various operating systems (Windows, Linux, etc.).
• Familiarity with Windows Server operating systems (e.g., Windows Server 2019, 2022) and Windows client versions.
• Familiarity with Active Directory, Group Policy, DNS, DHCP, Microsoft Exchange, and other core Windows services.
• Ability to analyze and interpret system logs, performance metrics, and alerts to diagnose issues effectively.
Education:
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Can replace degree with 7+ years of experience.
Certification:
• CompTIA Security+ required.
• Relevant certifications such as CompTIA Network+, CCNA, or equivalent, are a plus.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
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