Today
Top Secret
Early Career (2+ yrs experience)
$80,000 - $90,000
CI Polygraph
Engineering - Systems
Chantilly, VA (On/Off-Site)
Job Description:
Our work depends on Systems Administrator Senior joining our team to support, manage, and be responsible for all the tasks listed below to successfully complete assigned technical projects.
· Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
· Windows Hardware support - Troubleshoot and diagnose internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
· Install, and upgrade computers, printers, scanners, phones, and other critical hardware.
· Provides troubleshooting, support, diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support)
· Reseat cards, reboot hardware, replace hardware components, and replace cabling
· Re-image or reload software to approved baseline standard, run diagnostics to repair storage disc or corrupted files
· Customer service oriented with ability to explain technical terms in a user-friendly way, and work with our customers to properly diagnose system issues and recommend solutions
· Provide situational awareness to operations: technicians on incident troubleshooting actions, coordination, and resolution status
· Communicate incident ticket: change request updates with managers, team members, service providers, customers, and stakeholders
· Update incident: change documentation, configuration management database (CMDB), knowledge articles, training resources and other documentation
· Conduct back-end device configuration, manage security settings, and protocols
· Participate in the administration of multiple critical network systems.
· Must be able to track project studies, plans, action items, etc.
· Maintain current knowledge of relevant technologies as assigned.
WHAT YOU’LL NEED TO SUCCEED:
· Education: AA/AS Degree, or the equivalent combination.
· Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices
· Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification
· As part of your function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Our work depends on Systems Administrator Senior joining our team to support, manage, and be responsible for all the tasks listed below to successfully complete assigned technical projects.
· Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
· Windows Hardware support - Troubleshoot and diagnose internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
· Install, and upgrade computers, printers, scanners, phones, and other critical hardware.
· Provides troubleshooting, support, diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support)
· Reseat cards, reboot hardware, replace hardware components, and replace cabling
· Re-image or reload software to approved baseline standard, run diagnostics to repair storage disc or corrupted files
· Customer service oriented with ability to explain technical terms in a user-friendly way, and work with our customers to properly diagnose system issues and recommend solutions
· Provide situational awareness to operations: technicians on incident troubleshooting actions, coordination, and resolution status
· Communicate incident ticket: change request updates with managers, team members, service providers, customers, and stakeholders
· Update incident: change documentation, configuration management database (CMDB), knowledge articles, training resources and other documentation
· Conduct back-end device configuration, manage security settings, and protocols
· Participate in the administration of multiple critical network systems.
· Must be able to track project studies, plans, action items, etc.
· Maintain current knowledge of relevant technologies as assigned.
WHAT YOU’LL NEED TO SUCCEED:
· Education: AA/AS Degree, or the equivalent combination.
· Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices
· Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification
· As part of your function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
group id: apexsan
