Today
Secret
Unspecified
Unspecified
wright, OH (On-Site/Office)
Overview:
The LMS Technical Assistant at Creek Technologies will work closely with instructors to manage LMS requirements for their courses and address student issues, primarily during the first few days of resident courses. This role requires a Secret or Interim Secret Clearance and eligibility for a government computer account. The position may include remote work as authorized by the contractor Program Manager.
Key Responsibilities:
Required Skills & Experience:
Education & Certification:
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.
Creek Technologies Company is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. Creek Technologies considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, nation origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. Creek Technologies makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, Creek Technologies will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship for the company.
The LMS Technical Assistant at Creek Technologies will work closely with instructors to manage LMS requirements for their courses and address student issues, primarily during the first few days of resident courses. This role requires a Secret or Interim Secret Clearance and eligibility for a government computer account. The position may include remote work as authorized by the contractor Program Manager.
Key Responsibilities:
- Manage LMS (Blackboard) requirements for courses, ensuring smooth operation and content delivery.
- Address student issues and technical challenges during the initial days of resident courses.
- Coordinate with instructors and assist with technical troubleshooting related to course materials and the LMS.
- Maintain eligibility for a government computer account and CAC (Common Access Card).
Required Skills & Experience:
- Proficiency in Blackboard administration (version 9) and familiarity with its tools and features.
- At least four years of experience in LMS administration, with hands-on troubleshooting skills.
- Strong experience providing customer technical assistance and resolving issues efficiently.
- Solid familiarity with multimedia tools such as Adobe Creative Cloud (Flash, Dreamweaver, Photoshop), Adobe Captivate, and Microsoft Office (Word, PowerPoint).
Education & Certification:
- Associate's degree in Computer Science, Information Technology, or a related field.
- Certification in Blackboard administration or a related LMS platform is a plus.
- At least four years of experience in LMS administration, including customer support and troubleshooting.
- Secret or Interim Secret Clearance and eligibility for a government computer account are required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.
Creek Technologies Company is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. Creek Technologies considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, nation origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. Creek Technologies makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, Creek Technologies will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship for the company.
group id: 90987545
