ServiceNow Business Process Consultant - ITAM

Apex Systems

Today
Secret
Mid Level Career (5+ yrs experience)
Occasional travel
IT - Software

Who is GlideFast?
GlideFast Consulting is a renowned Elite ServiceNow Partner named 2022 and 2023 ServiceNow Elite Partner of the Year. GlideFast has earned its position as the best-in-class ServiceNow consulting firm through ServiceNow expertise, industry focus, collaborative approach, innovative solutions, and commitment to customer success. Our team continues to strive for excellence, pushing the boundaries of what is possible and ensuring our clients receive the highest level of service and results.

Why choose GlideFast?
Join a team that sets the standard in ServiceNow consulting services. At GlideFast, we offer unparalleled opportunities for growth and professional development, working on cutting-edge projects with industry-leading clients. Collaborate with a diverse and talented team in a supportive and inclusive environment that values your ideas and encourages innovation. At GlideFast, we are committed to your success, providing ongoing training and certification opportunities to enhance your skills and advance your career. Be part of a company known for its thought leadership, innovation, and dedication to customer success. Join GlideFast Consulting and take your career to new heights!

Job Location: Remote
Employment Type: Full time employee

What is the role?
As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process ServiceNow solutions that help achieve the strategic goals of our customers. In this role, you will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently and meet the overall goals of the project.
Additionally, you will lead workshops with customer stakeholders to identify requirements, communicate and validate business and functional designs, and recommend solutions to improve process efficiencies and long-term platform sustainability. You will design and deliver tailored ServiceNow solutions, handle multiple complex projects, and ensure all deliverables are of highest quality. Collaborating with the team to support continuous improvement, you will also maintain expertise in ServiceNow products, processes, best practices, capabilities, and features.



What experience is required?
Active Secret Clearance Required
Experience with ServiceNow ITAM Required
More than three years of experience in the following:
-Working with the ServiceNow platform with experience in at least two products
-Management consulting, process design, or product management
-Line of Business
Experience partnering, advising, and presenting to key stakeholders/executives
Experience leading/executing complex strategic and operational initiatives at large organizations
Experience writing user stories, grooming requirements, and advising key stakeholders/executives
Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually
ITIL V3 or V4 Foundations Certification
ServiceNow Certified System Administrator preferred
Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred
Agile/SAFe Product Owner Certification (or equivalent)
Bachelor’s degree or equivalent practical experience



Why join GlideFast?
Work with the BEST in class ServiceNow team
Professional Development through ServiceNow training, certification, & advancement opportunities
Quarterly bonus opportunities for billable employees
Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
Referral Program
Work from home
Annual GlideFest Conference
Wellness Programs
Philanthropic Opportunities

EEO Employer
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
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About Us
Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.  Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the commercial segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.

Apex Systems Jobs


Job Category
IT - Software
Clearance Level
Secret
Employer
Apex Systems