System Advisor / Queue Manager

Apex Systems

Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$125,000
No Traveling
IT - Support
Alexandria, VA (On-Site/Office)

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.  Please apply if interested and qualified.  Please note that only qualified candidates will be contacted.  
 
Position:  System Administrator Advisor - Queue Manager (DoD TS/SCI Clearance required)
Location: Fully onsite, M-F, Fort Belvoir, VA
Duration: 6 months, conversion to full-time
Pay Rate Range:  Conversion salary - $120-125K
Project Description: Seize your opportunity to make a personal impact as a Queue Manager supporting a DOD customer in the National Capital Region. As a Queue Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Queue Manager joining our team to assist with the workflow for the customer support team.

#clearance
How a Queue Manager will Make an Impact:

Will communicate with the team, stakeholders, and Government representatives to improve the customer’s experience
Will solve challenges through a combination of perseverance and utilizing the team’s full depth of collected knowledge
Supports a dynamic work environment with multiple competing priorities
Works across the various work centers to provide reliable, IT solutions
Will utilize both soft and hard customer relationship skills to deliver the expected capability
What You’ll Need to Succeed:
Education:
Bachelors

Required Experience:
6+ years

Required Technical Skills:
CompTIA Security+

Security Clearance Level:
TS/SCI

Required Skills and Abilities:
Experience with a ticketing system (ServiceNow, Remedy, etc.)
Strong communication skills
Team management
Organizational skills

Preferred Skills:
Certified Scrum Master or Agile experience
ITIL

Location:
On Customer Site

Citizenship Required:
US Citizenship
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About Us
Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.  Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the commercial segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.

Apex Systems Jobs


Job Category
IT - Support
Clearance Level
Top Secret/SCI
Employer
Apex Systems