Today
Secret
Mid Level Career (5+ yrs experience)
$90,000
No Traveling
IT - Networking
Tacoma, WA (On-Site/Office)
Responsibilities:
• Responsible for implementation and technical support of Cisco Unified Communications related technologies
• Assist Tier-II and Tier-III engineers with ticket escalation, acting as program voice subject matter expert (SME)
• Conducts technical assessments and develops solutions to complex problems
• Uses vendor tooling to diagnose root causes of voice related issues
• Write technical documentation on voice systems and projects
• Coordinates with external voice SMEs, provides guidance on network configuration and design constraints
• Upgrades to all supported VoIP / UC systems to meet cybersecurity requirements
• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
• Perform other Voice technology-related duties as assigned
Experience/Skills:
• 3+ years as a Cisco Voice Engineer
• Experience with Cisco UCM, SBCs, Call Manager Express, voice gateways
• Experience in modern and legacy voice protocols
• Manage multi-site dial plans and call routing
• Ability to understand network traffic flow in complex networks
• Network diagraming and documentation (Visio)
• Writes well formatted technical instructions
• VMWare Network Virtualization
• Routing/Switching
• Great interpersonal skills
Education:
• BA/BS
Certifications:
• IAT II certification required
• Cisco CCNA
Clearance:
• A Secret clearance is required to be considered for the position.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the client
• Responsible for implementation and technical support of Cisco Unified Communications related technologies
• Assist Tier-II and Tier-III engineers with ticket escalation, acting as program voice subject matter expert (SME)
• Conducts technical assessments and develops solutions to complex problems
• Uses vendor tooling to diagnose root causes of voice related issues
• Write technical documentation on voice systems and projects
• Coordinates with external voice SMEs, provides guidance on network configuration and design constraints
• Upgrades to all supported VoIP / UC systems to meet cybersecurity requirements
• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
• Perform other Voice technology-related duties as assigned
Experience/Skills:
• 3+ years as a Cisco Voice Engineer
• Experience with Cisco UCM, SBCs, Call Manager Express, voice gateways
• Experience in modern and legacy voice protocols
• Manage multi-site dial plans and call routing
• Ability to understand network traffic flow in complex networks
• Network diagraming and documentation (Visio)
• Writes well formatted technical instructions
• VMWare Network Virtualization
• Routing/Switching
• Great interpersonal skills
Education:
• BA/BS
Certifications:
• IAT II certification required
• Cisco CCNA
Clearance:
• A Secret clearance is required to be considered for the position.
• Must be a US Citizen and pass a background check.
• Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the client
group id: apexsan
