Today
Secret
Early Career (2+ yrs experience)
$56,000
No Traveling
IT - Hardware
Norfolk, VA (On-Site/Office)
Program Description:
The USFF Program supports the U.S. Fleet Forces Command (USFF) Headquarters (HQ) at USFF Norfolk, Virginia at a Government facility/site. As a member of their USFF Communications and Information Systems Division (N6) Support Team, you will significantly contribute to Navy Fleet Readiness and Homeland Security. The team is involved in information technology (IT) support tasks including but are not limited to Program Management support, Network Engineering support, Maritime Operations Center/Tactical Systems support, Video Teleconferencing and Audio/Visual support, Portal Management and Application Development support, Staff IT Business Process/IT Services support, Satellite Communications Planning support, Information Assurance (IA)/Certification and Accreditation support, Database Administration support, Communications Security/EKMS support, and general IT support, as well as maintenance, updating and enhancement of developed application/software.
Task Description
• Responsible in organizing and scheduling a variety of requested VTC and telephone bridging appointments using a variety of tools and methods of connectivity make best use of available resources. Communicate the details of these appointments to all parties concerned include changes.
• Provide a competent level of technical support for handling the initial and advanced reported problems requiring troubleshooting and analysis methods. Support is primarily for the staff and secondarily extended to all VTC customers and users in the DOD that interface with USFF via VTC
• Must ensure USFF remains 98%+ operational capable and compliant with all industry, Navy and DOD mandated AV and VTC standards.
• Consults, reviews and performs VTC systems scheduling and facilitation for all VTC systems primarily within USFF Headquarters and secondarily to partner DOD organizations.
• Analyze, consult and recommend VTC repair and upgrades to increase and maintain operational efficiency and global interoperability. This extends to the USFF Maritime Operations Center.
• Responsible as for all VTC facilities to constantly oversee and monitor the daily operations and issues to ensure technical and operational problems are identified early, to receive the appropriate corrective maintenance action.
• Recommended and implement immediate solutions to known problems as they occur.
• Responsible for ensuring internal security standards are adopted and maintained for all AV and VTC systems with USFF Headquarters
• Independently plan, schedule and carry out responsibilities.
• Resolve complex problems, keeping government lead informed of controversial issues that arise.
• Provide professional multimedia presentation and VTC support which includes setup, operations, maintenance and configuration management of conference rooms, auditoriums and operations centers with these capabilities.
Experience
• In depth knowledge of VTC operations, management techniques, devices, methods, services and standards.
• In depth knowledge of specialized communications process and techniques utilized in the interface of VTC systems. In depth knowledge of DOD and DON communications concepts, principles, practices, procedures, long range objectives and techniques applicable to VTC systems.
• In depth skill and ability to operate highly complex and modern VTC systems.
• In-depth skill in determining the feasibility of using newly developed equipment and techniques to perform specific VTC functions.
• 2 Years active and recent experience in Video Teleconferencing Call management for the DOD.
Education
• High School or Career Field / Community: Information Technology
Security Clearance
• Must have an active Secret clearance
The USFF Program supports the U.S. Fleet Forces Command (USFF) Headquarters (HQ) at USFF Norfolk, Virginia at a Government facility/site. As a member of their USFF Communications and Information Systems Division (N6) Support Team, you will significantly contribute to Navy Fleet Readiness and Homeland Security. The team is involved in information technology (IT) support tasks including but are not limited to Program Management support, Network Engineering support, Maritime Operations Center/Tactical Systems support, Video Teleconferencing and Audio/Visual support, Portal Management and Application Development support, Staff IT Business Process/IT Services support, Satellite Communications Planning support, Information Assurance (IA)/Certification and Accreditation support, Database Administration support, Communications Security/EKMS support, and general IT support, as well as maintenance, updating and enhancement of developed application/software.
Task Description
• Responsible in organizing and scheduling a variety of requested VTC and telephone bridging appointments using a variety of tools and methods of connectivity make best use of available resources. Communicate the details of these appointments to all parties concerned include changes.
• Provide a competent level of technical support for handling the initial and advanced reported problems requiring troubleshooting and analysis methods. Support is primarily for the staff and secondarily extended to all VTC customers and users in the DOD that interface with USFF via VTC
• Must ensure USFF remains 98%+ operational capable and compliant with all industry, Navy and DOD mandated AV and VTC standards.
• Consults, reviews and performs VTC systems scheduling and facilitation for all VTC systems primarily within USFF Headquarters and secondarily to partner DOD organizations.
• Analyze, consult and recommend VTC repair and upgrades to increase and maintain operational efficiency and global interoperability. This extends to the USFF Maritime Operations Center.
• Responsible as for all VTC facilities to constantly oversee and monitor the daily operations and issues to ensure technical and operational problems are identified early, to receive the appropriate corrective maintenance action.
• Recommended and implement immediate solutions to known problems as they occur.
• Responsible for ensuring internal security standards are adopted and maintained for all AV and VTC systems with USFF Headquarters
• Independently plan, schedule and carry out responsibilities.
• Resolve complex problems, keeping government lead informed of controversial issues that arise.
• Provide professional multimedia presentation and VTC support which includes setup, operations, maintenance and configuration management of conference rooms, auditoriums and operations centers with these capabilities.
Experience
• In depth knowledge of VTC operations, management techniques, devices, methods, services and standards.
• In depth knowledge of specialized communications process and techniques utilized in the interface of VTC systems. In depth knowledge of DOD and DON communications concepts, principles, practices, procedures, long range objectives and techniques applicable to VTC systems.
• In depth skill and ability to operate highly complex and modern VTC systems.
• In-depth skill in determining the feasibility of using newly developed equipment and techniques to perform specific VTC functions.
• 2 Years active and recent experience in Video Teleconferencing Call management for the DOD.
Education
• High School or Career Field / Community: Information Technology
Security Clearance
• Must have an active Secret clearance
group id: 10508920
