Today
Secret
Entry Level (less than 2 yrs experience)
IT - Support
Quantico, VA (On-Site/Office)
Junior AV Maintenance/Help Desk Technician
Location: MCBQ-AV Quantico, VA
Certification: Avixa CTS or CAVT
Schedule (FT/PT): Full Time
Clearance: Secret
Salary: $68,000 - $75,000
Seeking a Junior AV Maintenance/Helpdesk Technician to join our team! As the Junior AV Maintenance/Helpdesk Technician, you will be a principal performer and assist in the performance of diagnostic and repair services while performing Preventative Maintenance Inspections (PMIs), repairs, installations, and troubleshooting for equipment or systems.
Duties to include:
Perform PMIs on AV equipment and systems to identify and resolve issues before they become critical
Respond immediately to helpdesk tickets related to AV equipment issues and provide timely support to clients
Troubleshoot and resolve issues with AV equipment and systems
Install AV equipment and systems as per industry and client specifications
Terminate all types of AV connections, both analog and digital
Maintain trouble tickets and keep accurate logs of all repairs, installations, and maintenance activities
Assist in the performance of Repair Services
Maintain inventories of installed and spare parts and equipment
Handle the complexity of Maintenance issues
Requirements
Minimum of 1 year of experience in a relevant or similar role
Clearance: Secret
Certifications: Avixa CTS or CAVT
The contractor shall provide help desk support to receive emails or phone calls for equipment failure and notification of system disruptions
The help desk shall be operational on-site from 6:00am to 6:00pm ET, Monday through Friday (except holidays). Help desk personnel shall provide responses to audio-visual operational inquiries and requests.
The ability to lift up to 75 lbs and work at heights up to 30 feet
Location: MCBQ-AV Quantico, VA
Certification: Avixa CTS or CAVT
Schedule (FT/PT): Full Time
Clearance: Secret
Salary: $68,000 - $75,000
Seeking a Junior AV Maintenance/Helpdesk Technician to join our team! As the Junior AV Maintenance/Helpdesk Technician, you will be a principal performer and assist in the performance of diagnostic and repair services while performing Preventative Maintenance Inspections (PMIs), repairs, installations, and troubleshooting for equipment or systems.
Duties to include:
Perform PMIs on AV equipment and systems to identify and resolve issues before they become critical
Respond immediately to helpdesk tickets related to AV equipment issues and provide timely support to clients
Troubleshoot and resolve issues with AV equipment and systems
Install AV equipment and systems as per industry and client specifications
Terminate all types of AV connections, both analog and digital
Maintain trouble tickets and keep accurate logs of all repairs, installations, and maintenance activities
Assist in the performance of Repair Services
Maintain inventories of installed and spare parts and equipment
Handle the complexity of Maintenance issues
Requirements
Minimum of 1 year of experience in a relevant or similar role
Clearance: Secret
Certifications: Avixa CTS or CAVT
The contractor shall provide help desk support to receive emails or phone calls for equipment failure and notification of system disruptions
The help desk shall be operational on-site from 6:00am to 6:00pm ET, Monday through Friday (except holidays). Help desk personnel shall provide responses to audio-visual operational inquiries and requests.
The ability to lift up to 75 lbs and work at heights up to 30 feet
group id: 10507520
