ServiceNow Developer

Job title: ServiceNow Developer

Location: Remote

Clearance: TopSecret

Education: BS in Computer Science, Information Technology, or a related field

Job description:

• Ideal candidate will have years of IT related experience

• ServiceNow platform administration and customization

• ServiceNow User management, roles, and access control using CAC/Smartcard

• ServiceNow Workflow design and automation

• ServiceNow Integration with external systems

• Application of ServiceNow updates and patches

• Validate Security posture using STIGs and other DOD standards of OS and ServiceNOW application.

• Experience with development and implementation of ServiceNow ITOM and ITSM modules - Incident Management, Problem Management, Configuration Management.

• Designing and maintaining ServiceNow data backup, restoration, and disaster recovery processes

• Maintaining OS and ServiceNow compliance with upgrades, patches, and updates

• Help design and implement ServiceNow failover activities and/or processes to execute in a disaster recovery scenario

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

• Integrate external data sources into ServiceNow

• Build custom dashboards based on custom application data models and external data sources

• Customize and configure workflows and define notifications as part of custom workflows in applications