Today
Top Secret/SCI
Unspecified
Unspecified
IT - Hardware
Sterling, VA (On-Site/Office)
Operations Support Specialist (Systems/Network Engineer)
Job Category: Engineering
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
CACI is seeking an action-oriented Operations Support Specialist to join our mission sustainment team. As a Sterling, VA based operations team member, you will provide systems engineering, networking and other critical operations support, including networking maintenance and remote troubleshooting for globally deployed signal processing systems. This role requires effective communication skills, advanced problem-solving and troubleshooting skills, professional incident and event management experience, and seasoned Linux command line knowledge. Must be able to effectively manage and prioritize issues reported/discovered, escalate when needed, and maintain focus on operational system availability.
***Shift requirement is 11:00AM - 7:00PM, Monday through Friday. (Add flexible lunchtime)***
Responsibilities:
• Provide program-wide support related to global systems and related applications
• Provide technical support for Linux, Cisco, and other proprietary systems
• Become a key-player in the program's migration to RHEL8
• Provide professional and inquisitive communications over the phone, email and chat platforms as a means to isolate any/all problems reported and provide operational updates
• Ability to multi-task during high work volume times; ex. document issues, troubleshoot, and communicate effectively
• Ability to quickly diagnose and resolve or escalate issues according to issue type and severity
• Ability to train/teach/mentor others how to triage and troubleshoot complex IT problems
• Facilitate all required operational reporting per the established service level agreements and program expectations
Qualifications:
Required :
• Active TS/SCI security Clearance
• Bachelor's Degree, or equivalent experience; 4+ years of systems engineering and/or networking experience
• Direct experience working / troubleshooting Linux-based Operating Systems
• Experience with computer networking devices (routers / switches / firewalls)
• Understanding of client / server architectures
• Customer service and/or support experience working in a sustainment support environment
• Security+ certification, or ability to obtain within 90 days of employment
• Ability to support a 40-hour work week; with flexibility for occasional after-hours/weekend support of critical events
• Daily activities are onsite work only
Desired :
• Red Hat Enterprise Linux, RHEL8 proficiency &/or applicable certification (RHCSA or Linux+)
• Prior Military service and/or experience working with Military Service groups
• Remedy, Jira Service Management, Confluence, Service Now or similar ticketing system experience
• Experience with SIGINT data processing/technology
• High comfort level working with technology at a fast pace
-
________________________________________________________________________________________
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
________________________________________________________________________________________
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .
The proposed salary range for this position is:
$85,800 - $180,200
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Job Category: Engineering
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
CACI is seeking an action-oriented Operations Support Specialist to join our mission sustainment team. As a Sterling, VA based operations team member, you will provide systems engineering, networking and other critical operations support, including networking maintenance and remote troubleshooting for globally deployed signal processing systems. This role requires effective communication skills, advanced problem-solving and troubleshooting skills, professional incident and event management experience, and seasoned Linux command line knowledge. Must be able to effectively manage and prioritize issues reported/discovered, escalate when needed, and maintain focus on operational system availability.
***Shift requirement is 11:00AM - 7:00PM, Monday through Friday. (Add flexible lunchtime)***
Responsibilities:
• Provide program-wide support related to global systems and related applications
• Provide technical support for Linux, Cisco, and other proprietary systems
• Become a key-player in the program's migration to RHEL8
• Provide professional and inquisitive communications over the phone, email and chat platforms as a means to isolate any/all problems reported and provide operational updates
• Ability to multi-task during high work volume times; ex. document issues, troubleshoot, and communicate effectively
• Ability to quickly diagnose and resolve or escalate issues according to issue type and severity
• Ability to train/teach/mentor others how to triage and troubleshoot complex IT problems
• Facilitate all required operational reporting per the established service level agreements and program expectations
Qualifications:
Required :
• Active TS/SCI security Clearance
• Bachelor's Degree, or equivalent experience; 4+ years of systems engineering and/or networking experience
• Direct experience working / troubleshooting Linux-based Operating Systems
• Experience with computer networking devices (routers / switches / firewalls)
• Understanding of client / server architectures
• Customer service and/or support experience working in a sustainment support environment
• Security+ certification, or ability to obtain within 90 days of employment
• Ability to support a 40-hour work week; with flexibility for occasional after-hours/weekend support of critical events
• Daily activities are onsite work only
Desired :
• Red Hat Enterprise Linux, RHEL8 proficiency &/or applicable certification (RHCSA or Linux+)
• Prior Military service and/or experience working with Military Service groups
• Remedy, Jira Service Management, Confluence, Service Now or similar ticketing system experience
• Experience with SIGINT data processing/technology
• High comfort level working with technology at a fast pace
-
________________________________________________________________________________________
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
________________________________________________________________________________________
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .
The proposed salary range for this position is:
$85,800 - $180,200
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
group id: caci
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