CMDB Administrator (mid-level)

TEKsystems c/o Allegis Group

Yesterday
Top Secret/SCI
Early Career (2+ yrs experience)
$90,000
No Traveling
IT - Software
Springfield, VA (On-Site/Office)

Top Skills
(1) Active TS/SCI clearance
(2) Bachelor’s Degree and 3+ years of relevant experience (or Associate’s Degree /5+ years or High School Degree/ 8+ years)
(3) Hands-on experience with ServiceNow, ServiceNow Cloud Discovery (AWS, Azure, GCP)

Job Description
• The Mid CMDB Administrator is responsible for assisting in the development, management, and maintenance of the Configuration Management Database (CMDB) within the organizations ITIL framework.

Duties and Responsibilities:
• Configure and deploy ServiceNow Discovery across multiple networks to ensure comprehensive asset and service visibility.
• Implement and optimize Cloud Discovery to capture multi-cloud infrastructure components.
• Prepare and configure Service Mapping, ensuring application services are accurately represented in the CMDB.
• Fine-tune Identification and Reconciliation Engine (IRE) rules to prevent duplicate CI records and improve data integrity.
• Collaborate with stakeholders to define discovery schedules, credential requirements, and best practices.
• Troubleshoot and resolve discovery issues, ensuring proper data ingestion into the CMDB.
• Work with ITSM and CMDB teams to improve data accuracy and maintain alignment with ITIL best practices.
• Provide documentation and knowledge transfer to internal teams.
• Other duties as assigned

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
• Bachelor’s Degree and 3+ years of relevant experience (or Associate’s Degree /5+ years or High School Degree/ 8+ years)
• Hands-on experience with ServiceNow Cloud Discovery (AWS, Azure, GCP).
• Strong understanding of Service Mapping principles and data modeling.
• Experience configuring and optimizing IRE rules for CI reconciliation.
• Strong scripting skills (PowerShell, Python, or JavaScript) for automation and troubleshooting.
• Active TS/SCI clearance

Knowledge, Skills and Abilities:
• Ability to successfully obtain CI Poly
• Knowledge of network protocols, IP addressing, and infrastructure components.
• Ability to analyze and interpret large datasets within the CMDB.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Strong analytical and troubleshooting skills.
• Ability to learn quickly and work collaboratively in a team environment.
• Preferred - ServiceNow Certified System Administrator (CSA) or working towards a CMDB/Discovery certification.
• Preferred - Experience with ITSM and ITOM modules in ServiceNow.
• Preferred - Exposure to cloud platforms (AWS, Azure, GCP).
• Ability to think critically and solve complex issues
• Ability to work with other teams and stakeholders to ensure mission success

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)

Because an active or interim DoD clearance is required, U.S. Citizenship is required.
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About Us
We’re partners in transformation. We help customers activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

TEKsystems c/o Allegis Group Jobs


Job Category
IT - Software
Clearance Level
Top Secret/SCI