Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
Business - Support
Vienna, VA (On-Site/Office)
Are you ready to ensure the smooth operation of Customer Support and IT systems? Ardent Principles is seeking a full-time Customer Service Support Specialist to join our dedicated team onsite in Vienna, VA.
If you're passionate about connecting and enhancing system administration, thrive on solving technical challenges, supporting IT and are ready to make a difference, this is your chance. With a competitive salary range of $90,000 to $120,000 annually, dependent on level of skills and experience, and industry-leading benefits, Ardent Principles offers more than just a job - we offer a career path filled with growth and opportunities. Join us and let's shape the future together!
Who We Are:
We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management.
Passionate Integrity, Driven by Excellence
"Ardent Principles" signifies our unwavering commitment to excellence, driven by a profound passion and a strict adherence to ethical values. We believe that happy employees make for happy clients. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients.
Key Responsibilities
In this challenging yet rewarding role as a Customer Service Support Specialist with IT, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with:
Highly Desired Qualifications
Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include:
What We Offer You
SCHEDULE:
This is a full-time position with consultants expected to be available and working onsite during core hours in Vienna, VA
Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
About Ardent Principles, Inc
At Ardent Principles, we're more than just a technology company - we're a team of innovators, problem-solvers, and collaborators dedicated to pushing the boundaries of what's possible. Our mission is to empower organizations with transformative IT solutions and program management services, while our values of integrity, excellence, and teamwork guide everything we do. We foster a culture of open communication, where every voice is heard, and every idea is valued. Join us and be part of a company where your contributions truly make a difference.
If you're passionate about connecting and enhancing system administration, thrive on solving technical challenges, supporting IT and are ready to make a difference, this is your chance. With a competitive salary range of $90,000 to $120,000 annually, dependent on level of skills and experience, and industry-leading benefits, Ardent Principles offers more than just a job - we offer a career path filled with growth and opportunities. Join us and let's shape the future together!
Who We Are:
We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management.
Passionate Integrity, Driven by Excellence
"Ardent Principles" signifies our unwavering commitment to excellence, driven by a profound passion and a strict adherence to ethical values. We believe that happy employees make for happy clients. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients.
Key Responsibilities
In this challenging yet rewarding role as a Customer Service Support Specialist with IT, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with:
- With, but not limited to, MS Office suite, Adobe products to include Captivate and Connect and Skype
- Standard operational Windows environment, including but not limited to, desktop hardware, software, peripherals, and web technologies
- Requirements management
- Account management including access management of systems and applications and for applications in a cloud environment
- Oral and written communication skill
- Procurement mechanisms and processes for hardware and software procurement orders
- Assessing and validating requirements for stand-alone tablets to include operations & maintenance and to keep system security plans up-to-date.
Highly Desired Qualifications
Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include:
- IT security guidelines and policies
- Procurement mechanisms and processes for hardware and software procurement orders
- Basic knowledge of Project Management concepts and principles
- Ability to clearly and accurately explain rules, procedures, and highly complex technical information both orally and written
- Transferring data between different systems
What We Offer You
- Highly Competitive Salary: Recognizing and rewarding your expertise and contributions.
- Generous Paid Time Off: Providing ample time for rest, relaxation, and personal pursuits.
- Dedicated Training Budget: Supporting continuous learning and professional development.
- 100% Employer-Covered Family Vision, Dental, and Health Insurance: Ensuring comprehensive health coverage for you and your family.
- 100% Employer-Covered Life and Disability Insurance: Offering financial security and peace of mind.
- 401(k) Plan with a 6% Employer Match: Helping you plan and save for a secure retirement, with 100% vesting from day one.
- 11 Paid Government Holidays: Observing national holidays to ensure time off with family and friends.
- Spot Bonuses for Exceptional Performance: Rewarding outstanding contributions and achievements.
SCHEDULE:
This is a full-time position with consultants expected to be available and working onsite during core hours in Vienna, VA
Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
About Ardent Principles, Inc
At Ardent Principles, we're more than just a technology company - we're a team of innovators, problem-solvers, and collaborators dedicated to pushing the boundaries of what's possible. Our mission is to empower organizations with transformative IT solutions and program management services, while our values of integrity, excellence, and teamwork guide everything we do. We foster a culture of open communication, where every voice is heard, and every idea is valued. Join us and be part of a company where your contributions truly make a difference.
group id: 90833557
