Salesforce Business Analyst

ManTech International

Today
Secret
Unspecified
Unspecified
Remote/Hybrid (Off-Site/Hybrid)

ManTech seeks a motivated, career and customer-oriented Salesforce Business Analyst to join our team. This is a remote opportunity.

This role is integral to a large-scale project modernizing human resource management systems for the Department of the Air Force. The individual will join an agile development team and actively participate in Scrum ceremonies. A key focus will be designing high-quality, low/no-code solutions within the Salesforce platform. This includes engaging directly with stakeholders and collaborating with the team to overcome complex business challenges.

Responsibilities include, but are not limited to:
  • Gathers requirements, analyzes processes, and facilitates user acceptance testing (UAT) planning and execution.
  • Work closely with Product Owners and Business Stakeholders to refine user stories and categorize the user-centric requirements.
  • Translate business requirements to technical and functional teams for Salesforce implementations.
  • Write requirements in the form of user stories from a persona perspective and with clear acceptance criteria.
  • Facilitate refinement sessions with the Scrum Team for your assigned initiatives to ensure understanding of the requirements.
  • Work with Organization Change Management (OCM) team members to ensure a smooth implementation to end users.
  • Work with Solution Architects to identify design problems, developing elegant solutions, and justifying design decisions eloquently.
  • Ability to obtain a Security+ certification within first 90 days of employment.


Minimum Qualifications:
  • Bachelor's degree or related field; an additional 6 years of Human Centered Design, User Experience, or Information Management experience might be substituted for a degree
  • 5+ years of experience as a Business Process Analyst or similar role working with Salesforce Applications.
  • Hands-on experience with Salesforce, including Salesforce development, process automation, and understanding of integration patterns.
  • Must possess Salesforce Certifications, specifically Salesforce Certified Associate, Salesforce Business Analyst (or equivalent experience of 6 years and demonstrated proficiency).
  • Experience with Agile development approaches/tools including Scrum/SAFe, JIRA, and Confluence.
  • Experience leading client briefings and review sessions; demonstrated ability to present a polished and professional image to clients


Physical Requirements:
  • Must be able to remain in a stationary position 50%
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
  • The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations


Security Clearance Requirements:
  • US Citizenship with an active DoD Secret clearance
group id: RTX14564a

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About Us
As the Employer of Choice in the government services and solutions industry, ManTech seeks like minds who exhibit a sense of service, creativity and dedication. The ManTech family comprises a diverse yet united group of nearly 8,000 talented professionals around the globe, each bringing distinct backgrounds and skill sets to the team. Nearly half of us are veterans.

Our diversity makes us successful. Each team member is a unique piece of the puzzle, coming together to solidify our seamless foundation. As One ManTech, we learn together, we win together and we celebrate together.

Rich educational opportunities and programs help employees break through career barriers. ManTech offers tuition assistance, partnerships with universities and institutions, a Technical Recognition Awards program, professional groups that comprise our Communities of Practice and so much more. Our own acclaimed ManTech University offers instruction and resources needed for professional development.

ManTech International Jobs


Clearance Level
Secret