SCITLS Workflow Coordinator

General Dynamics Information Technology

Today
Top Secret
Unspecified
Unspecified
Offutt AFB, NE (On-Site/Office)

Seize your opportunity to make a personal impact as a Workflow Coordinator supporting USSTRATCOM. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As a Workflow Coordinator supporting USSTRATCOM in Offutt AFB, you will help ensure today is safe and tomorrow is smarter.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

HOW WORK FLOW COORDINATOR WILL MAKE AN IMPACT
  • Coordinates work of field services and desktop support teams.
  • Schedules appointments with USSTRATCOM's users.
  • Escalates issues to Desktop Computing/End User Services Manager as appropriate.
  • Monitors the performance of tasks and oversees activities related to user support requests through all channels ensuring timely acknowledgement and closure.


WHAT YOU'LL NEED TO SUCCEED:
  • Education: Bachelor of Arts/Bachelor of Science
  • Required Experience: 5+ years of related experience
  • Security Clearance Level: Must be willing to Obtain Top Secret with SCI eligibility
  • Required Certifications: Security+ or GSEC or GFACT
  • Preferred Certifications: ITIL 4 Foundations; HDI Desktop Support Technician or ServiceNow Certified System Administrator or Certified Jira Administrator or Certified ScrumMaster (CSM)
  • Location: Offutt AFB, NE


**Relocation may be available

GDIT IS YOUR PLACE:
  • Full-flex work week to own your priorities at work and at home
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays


#SCITLS

Work Requirements
group id: 90979310

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About Us
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day

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Clearance Level
Top Secret