District Systems Administrator

Description

SAIC is seeking a District Systems Administrator in Concord, MA to s upport the US Army Corps of Engineers on the Revolutionary IT Services (USACE RITS). Provides second-tier support to end-users for Active Directory accounts, Exchange mailboxes, security and distribution groups, Windows servers, and file/data permissions on networked storage. Addresses issues and vulnerabilities with Windows servers as detected by enterprise monitoring systems. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

NOTE: Must be willing to travel when necessary and willing to work Monday through Friday; 8-hour shift between 6AM and 6PM local time (looking for 6AM - 2:30pm); after hours support may be required on an infrequent basis

Job Description:

• Primary POC for local server, network and telecom repair of District infrastructure components
• Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments
• Assist with hardware and software technology refreshes, ensuring milestone compliance while coordinating with application owners to minimize disruptions
• Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval
• Assist in storage and data management, specifically file and folder permissions
• Apply DISA (Defense Information Systems Agency) STIGs (Security Technical Implementation Guide) and resolve security vulnerabilities
• Work ServiceNow incidents and requests and provide initial triage of complex tickets

Qualifications

Required Education and Experience:

• Bachelor's degree and five (5) years of experience; four (4) additional years of experience accepted in lieu of degree

Required Skills:

• Must be willing to travel when necessary
• Must be willing to work Monday through Friday; 8-hour shift between 6AM and 6PM local time; after hours support may be required on an infrequent basis
• Experience using ServiceNow, Remedy or a similar ticketing system.
• Experience managing standing up and troubleshooting Windows Server Operating Systems in virtual and physical environments (i.e. VMware or HyperVisor)
• Experience working with Microsoft Active Directory networks and associated services (DNS, DHCP, Group Policy, Distributed File System, etc.)
• Experience working with file and data permissions on network-hosted file shares and storage (i.e. NetApp, New Technology File System (NTFS), etc.)
• Must have basic understanding of Microsoft Exchange mailboxes

Required Certifications:

• Must have a current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE, CCNA Security, CYSA+, etc)

Required Clearance:

• Interim Secret Clearance required prior to start; Secret Clearance required to maintain employment
• Must be a current US Citizen

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.