Mar 28
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$124,000
No Traveling
Full Scope Polygraph
IT - Support
Annapolis Junction, MD (On/Off-Site)
AEITS, Inc. is looking to grow its team! We are seeking a Systems Administrator, Tier 1 Help Desk, Level 1, to support our customer in the Annapolis Junction, MD area. This role involves diagnosing and resolving issues, offering remote assistance to users worldwide, and ensuring the smooth operation of IT systems. Additionally, the position supports the helpdesk by investigating, resolving, and following up on user-reported problems.
Mission: As a Systems Administrator on this government program, your role will involve troubleshooting and diagnosing technical issues, providing solutions, and offering remote support to users at global sites using desktop mirroring and other remote access tools. You will also assist less-experienced team members and help resolve cloud infrastructure issues reported by users
Location: Annapolis Junction, Maryland
All work is on-site. This is not a hybrid or remote position.
~~~This is Shift Work: Friday-Monday 8pm-6am
Clearance: TS/SCI with polygraph
Certifications: DoD 8570 IA Type: IAT Level 1; IAT Level 1 certificate is required within 6 months of start date.
Requirements:
U.S. Citizenship
TS/SCI with polygraph
A Bachelor's degree in a technical discipline from an accredited college or university, along with five (5) years of additional experience in Systems Administration, is required.
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Mandatory Skills:
Customer service
Education and Required Qualification
Bachelor’s degree in technical discipline and Five (5) years of additional SA experience
OR
High School Diploma and Ten (10) years of additional SA experience may be substituted for a Bachelor’s degree.
Travel
Less than 10% of travel may occur.
BENEFITS - Full-time Employees
401K with employer contribution. Fully vested at 1 year anniversary.
Five (5) weeks comprehensive annual leave (25 workdays).
Additional leave can be earned in lieu of overtime.
11 Paid Federal Government Holidays.
Up to $5,000 annually for individually tailored education / training program.
All education plans must be pre-approved by Advantage Engineering management.
Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
Short-term and long-term disability.
We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
All employees are eligible to earn generous incentives and performance bonuses.
AEITS, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at Recruiting@GTSC.com
Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded.
GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program.
AE25031221 AEGARLOCHSFORD
Mission: As a Systems Administrator on this government program, your role will involve troubleshooting and diagnosing technical issues, providing solutions, and offering remote support to users at global sites using desktop mirroring and other remote access tools. You will also assist less-experienced team members and help resolve cloud infrastructure issues reported by users
Location: Annapolis Junction, Maryland
All work is on-site. This is not a hybrid or remote position.
~~~This is Shift Work: Friday-Monday 8pm-6am
Clearance: TS/SCI with polygraph
Certifications: DoD 8570 IA Type: IAT Level 1; IAT Level 1 certificate is required within 6 months of start date.
Requirements:
U.S. Citizenship
TS/SCI with polygraph
A Bachelor's degree in a technical discipline from an accredited college or university, along with five (5) years of additional experience in Systems Administration, is required.
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Mandatory Skills:
Customer service
Education and Required Qualification
Bachelor’s degree in technical discipline and Five (5) years of additional SA experience
OR
High School Diploma and Ten (10) years of additional SA experience may be substituted for a Bachelor’s degree.
Travel
Less than 10% of travel may occur.
BENEFITS - Full-time Employees
401K with employer contribution. Fully vested at 1 year anniversary.
Five (5) weeks comprehensive annual leave (25 workdays).
Additional leave can be earned in lieu of overtime.
11 Paid Federal Government Holidays.
Up to $5,000 annually for individually tailored education / training program.
All education plans must be pre-approved by Advantage Engineering management.
Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
Short-term and long-term disability.
We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
All employees are eligible to earn generous incentives and performance bonuses.
AEITS, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at Recruiting@GTSC.com
Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded.
GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program.
AE25031221 AEGARLOCHSFORD
group id: 91139254
