SATCOM IP Network Support Specialist

By Light Professional IT Services

Today
Secret
Unspecified
Unspecified
IT - Hardware
Scott AFB, IL (On-Site/Office)

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Position Overview

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.

This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

Responsibilities

  • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
  • Monitor network events and element management failures in real-time on a 24x7x365 basis.
  • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
  • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
  • Remotely access and de-access customers into the IP/SATCOM networks
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Verify equipment is operating in the baseline configuration.
  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).


Required Experience/Qualifications

  • High school diploma and 2-4 years of experience.
  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
  • Ability to work in a 24/7 operations environment.
  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
  • Currently possess an active Secret security clearance.
  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs


Special Requirements/Security Clearance

  • Active Secret clearance required


Physical Demands

  • Position may include extended periods of sitting while on a computer or phone and speaking with customers.
group id: RTX15e409
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About Us
Founded in 2002 as a small family business, By Light has expanded to a large, diverse organization with more than 2,000 employees working with numerous Government and Commercial clients at locations around the world. Driven by a management team steeped in practical experience from Defense, Intelligence, Federal Healthcare, and Commercial sectors, we are trusted to provide reliable, cost-effective IT and Cyberspace Operations solutions to each customer on every project.

By Light Professional IT Services Jobs


Job Category
IT - Hardware
Clearance Level
Secret