Knowledge Management Resource Lead

FedWriters is building a team to provide program management support services for the FBI's Finance & Facilities Division's Technology Section (ATS), which requires expert knowledge management to support its mission-critical functions. As a Knowledge Management Resource, you will lead data stewardship initiatives, manage collaborative platforms, and develop applications to enhance data reporting and visualization for FBI finance and facilities systems.

FedWriters is expanding rapidly and has been recognized as a 2024 Top Workplace by Washington Post, offering excellent growth opportunities in a collaborative environment.

**This position is contingent upon contract award**

Work Schedule and Location:

On-Site: This full-time on-site position will work Monday-Friday, 40 hours/week, between 6am-6pm with required presence during core hours (9am-4pm EST) at FBI facilities in the Washington Metropolitan Area (WMA)/National Capital Region (NCR).

Responsibilities

• Manage and administer the ATS SharePoint site(s) and MS Teams site(s)
• Manage, create, and/or administer the ATS Atlassian Confluence site(s) for enterprise systems
• Leverage capabilities offered by MS-Office applications (MS-Teams, MS-Access, MS-PowerPoint, MS-Project) and MS Power Platforms to promote and facilitate effective and efficient conduct of ATS actions
• Develop fully functional and adaptive applications using Power Apps/Power Platform to enhance data reporting and visualization
• Develop workflows with Power Automate, creating interactive dashboards and reports using Power BI
• Streamline business processes through automation and developing user-friendly applications using MS Power Platform tools
• Provide timely information dissemination to ATS personnel
• Provide expert advice and recommendations regarding website development
• Work towards and promote a strategy of centralization, standardization, and "best practice" stewardship of ATS owned documents and materials
• Provide consulting services to ATS Leadership in the creation, editing, review, and delivery of materials for executive level presentations
• Support business process reviews and make recommendations for enhancements
• Provide general office support including brainstorming, storyboarding, document creation, and updating administrative materials
• Partner with Unit Chiefs, Government Leads, and Contractor Leads to obtain status updates for executive-level reporting
• Support the ATS Leadership team in preparation for executive-level meetings and off-site strategy sessions
• Support the Section level Executive Strategic Plans, performance metrics, data collection, and reporting

Qualifications

• Bachelor's degree with five years of related work experience
• Ability to assume lead role in contributing to the development of standards and best practices surrounding knowledge management techniques and applications
• Strong working knowledge of SharePoint, Microsoft Office suite, MS Power Apps and Power BI
• Experience managing collaborative systems and knowledge repositories
• Experience developing applications using Power Platform tools
• Strong understanding of data visualization principles and techniques
• Experience with workflow automation and process improvement
• Excellent communication and documentation skills
• Strong analytical and problem-solving abilities
• Active TS clearance (must be willing and able to get a CI polygraph once hired)

FedWriters is an Equal Opportunity Employer, including disability/vets.

Why Join Our Team

At FedWriters, we place the highest importance on creating an exceptional employee experience. As part of our rapidly growing company, you'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off