Business Operations Analyst

Company Overview:

ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.

Position Summary:

ANSER is seeking an Operations Analyst to provide direct support within the Office of the secretary of Defense, Office of the Performance Improvement Officer and Director of Administration and Management (OPIO-DA&M), Business Operations (BO) Directorate. Successful candidates will accurately distribute incoming and outgoing unclassified and classified documents, provide subject matter expertise, and carry out day-to-day analytical activities. You will provide executive-level project, operational, and senior leader stakeholder engagement and coordination.

Day to Day Responsibilities:

• Assist Business Operations leadership, action officers, and contractor team members as needed in managing taskers, coordinating document reviews and formatting, preparing signature packages and read-ahead information, and general correspondence.
• Create and implement standard of operational procedures, training guides, and support the training of staff members in the structure and missions of the BO.
• Assist government personnel with the development of business methods and procedures, including administrative systems, suspense tracking, process flows, and production schedules to support CATMS.
• Develop, maintain, and implement routine office technical/administrative procedures and standards to include Records management file systems according to National Archives and Records Administration (NARA).
• Intake, review, and analyze Freedom of Information Act (FOIA) requests and responses. Ability to engage relevant agency stakeholders to locate requested records and confirm that the release and disclosure of responsive documents adhere to applicable exemptions and/or exclusions. Understand and apply Privacy Act (PA) laws, regulations, and privacy implications.
• Prepare metrics, weekly action reports of critical suspense data, weekly reconciliation between internal/external program offices of pending/overdue actions and identify discrepancies to government personnel.

Required Qualifications:

• Active Secret clearance required.
• Bachelor's degree.
• 5 years' experience providing services to senior general/flag officer ranks and/or SES levels within the DoD, other government agencies, or industry corporate equivalents.
• Demonstrated high proficiency with Microsoft Office, specifically with Microsoft SharePoint.
• Prior experience with stakeholder coordination across DoD or other government entities.
• Familiarity with the Pentagon, DoD organization/structure, and senior leader decision-making.

Preferred Qualifications:

• TS/SCI clearance.
• Highly proficient with the Microsoft Office Suite of applications, especially Word, Excel, PowerPoint, SharePoint, and Teams.
• Demonstrated experience working with senior DoD leadership.
• Ability to produce quality work independently or in a group setting, provide solutions to customer issues, and solve problems quickly.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org

ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.