Emergency Communications Analyst

Emergency Communications Analyst

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Public Trust

Employee Type: Regular

Percentage of Travel Required: Up to 50%

Type of Travel: Local

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The Opportunity:
CACI's Business and Information Technology Solutions (BITS) Sector is seeking an Emergency Communications Analyst (ECA) to support the Integrated Public Alert and Warning System (IPAWS) test laboratory environment. If you are a motivated individual, who is a team player looking to be a part of critical mission, CACI would like to speak with you!

Responsibilities:

• Support FEMA IPAWS by providing integrated services to federal, state, local, tribal, and territorial (FSLTT) authorities to effectively alert and warn communities through multiple communication pathways.
• Provide technical assistance and subject matter expertise to IPAWS Alerting Authorities, FSLTT entities, developers, and vendors through 24/7 call center support, including an on-call rotation. Analyze and troubleshoot errant messages, issue Alerts on Behalf (AOB), and assist with technical inquiries.
• Manage legacy alerting technologies while identifying and implementing emerging technologies to advance emergency communications. Support best practices, system operations, testing, and sandbox environments.
• Conduct demonstrations, briefings, and presentations at industry events, conferences, meetings, and working groups, including system integration, operation, and technical documentation.
• Gain proficiency in emergency communication systems such as Emergency Alert System (EAS) devices, Wireless Emergency Alert (WEA) downstream devices, Common Alerting Protocol (CAP) tools, XML formats (ATOM feeds), and database administration.
• Collaborate with IPAWS personnel to identify cross-collaboration opportunities, communicate effectively, maintain a solution-oriented mindset, and drive issues to resolution.
• Troubleshoot end-user errors by connecting them to systems and processes, often requiring collaboration with customer support, engineering, and vendors.
• Lead or support virtual and in-person training on emergency communication fundamentals, warning processes, and IPAWS architecture, ensuring audience comprehension.
• Produce documentation, including Standard Operating Procedures, professional correspondence, and publications.
• Stay informed on public alert and warning policy, with the ability to assess and implement changes.
• Travel up to 50% for work-related functions, training, and conferences.
• Perform additional duties as assigned.

Anticipated Schedule:

• Facility Hours: Monday - Friday, 8 a.m. - 5 p.m.
• 4 days in office (8 a.m. - 5 p.m.), 1 telework day (12 p.m. - 8 p.m.)
• 1 overnight on-call shift per week (compensation per call)
• 1-weekend on-call shift per month (compensation per call)

Schedule may be adjusted to meet program and customer needs.

Qualifications:

Required:

• BA/BS and 1-3 years of relevant professional experience (degree may be waived for equivalent experience).
• Ability to obtain a Public Trust Clearance as a condition of continued employment.
• Experience in public safety, emergency preparedness, emergency management, risk communications, or emergency communications.
• Strong customer service, problem-solving, and leadership mindset, with attention to detail and eagerness to learn.
• Ability to communicate and collaborate effectively in a fast-paced, agile lab environment.
• Proficiency with Microsoft Office 365 and Zoom

Desired:

• Active Public Trust Clearance
• Salesforce experience
• Experience with developing and conducting Training Workshops and Exercises. Familiarity with HSEEP-guided principles

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .

The proposed salary range for this position is:
$55,500 - $111,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.