PRODUCT SUPPORT ENGINEER - MARYLAND - URGENT

Job Number: 273

Job Category: GovTech

Job Title: PRODUCT SUPPORT ENGINEER - MARYLAND -URGENT

Job Type: Full-time

Clearance Level: Top Secret/SCI - Full Scope Polygraph

Work Arrangement: On-site

Job Location: MD

Salary: 135K

Background

• Install,update, configure, administer, troubleshoot, and monitor multiple Linux and Windows virtual machines running open-source and custom Java applications
• Work directly with software engineers who develop and design the products as needed, to fix product bugs or other issues that may need additional support
• Test and evaluate new software releases for suitability prior to deploying them in a production environment
• Implement and manage configuration management practices that align with the customer's enterprise
• Perform on site backup and recovery operations to include disaster recovery
• Provide direct knowledge of customer requirements and ensure that all requirements are being documented and relayed correctly
• Collaborate with engineers and software developers to vet design solutions and ensure the compatibility of system components with the customer's environment
• Conduct advanced technical troubleshooting to determine what component is failing
• Create and maintain Standard Operating Procedures for uncommon or recurring issues
• Provide weekly status reports on project status, schedule, and issues encountered

Requirements

• Three (3) years of relevant work experience in a customer facing role as a system integrator, system administrator, or system engineer
• DoD 8570 Compliant certifications (Comptia Network+ or Comptia Security+)
• Knowledgeable and comfortable with the Linux Command Line (Bash)
• Able to execute entry level SQL Queries with MySQL or MSSQL

Preferred

• Experience installing, configuring, or maintaining webservers like Jetty, Apache, or IIS