Today
Secret
Unspecified
Unspecified
Fairfax, VA (On-Site/Office)
Job Description
Job Title: Change Manager
Location: DMV area
Status: Hybrid - 2 days onsite per week
Employment Type: Full-Time
Clearance Level: Secret, Preferably a Top Secret
Education: Bachelors of higher
Salary: 100,00-120,000
Benefits: Competitive salary and bonus structure, Comprehensive health insurance, 401(k) with company match, Generous PTO and remote work options.
Application: apply here, or on our Careers Page @ Careers - Metronome (wearemetronome.com), email your resume to r.derring@wearemetronome.com - Feel free Recommend this job and share the job with a friend
Description:
The Change Manager is responsible for the overall integrity and efficiency of the Change Management (CM) process within ServiceNow, including the Just-In-Time (JIT) review process. This role ensures all Change Requests (CRs) are accurately submitted, triaged promptly, processed according to established policies and procedures, and that appropriate access is granted through timely JIT reviews, while maintaining compliance with DoD security standards.
About the Role
Metronome is seeking a Change Manager to ensure the integrity, efficiency, and compliance of the Change Management (CM) process within ServiceNow for a DoD environment. This role oversees the Change Request (CR) process, including Just-In-Time (JIT) reviews, ensuring that all changes are properly submitted, reviewed, and approved while adhering to DoD security standards. The Change Manager also collaborates closely with security teams, facilitates emergency requests, and continuously improves CM workflows.
This role may require occasional after-hours support for time-sensitive JIT approvals.
Key Responsibilities
Change Request (CR) Management
Security & Compliance
Continuous Improvement & Workflow Optimization
Reporting & Training
You are a detail-oriented Change Manager with experience overseeing Change Management processes in a DoD environment. You have a strong understanding of ServiceNow, JIT approvals, and security compliance. You thrive in fast-paced environments, can enforce policies effectively, and are committed to process improvement and stakeholder collaboration.
Join Our Team
Metronome is committed to fostering a culture of excellence, innovation, and teamwork. If you are passionate about Change Management and IT governance, apply today.
Apply now at wearemetronome.com/careers or email your resume to r.derring@wearemetronome.com.
Know someone who would be a great fit? Share this opportunity with them.
About Metronome, LLC
Metronome is a spark that ignites passion for our customers and each other. We offer professional services to Government customers that keep projects pulsing. We believe in taking care of people so they can put their best foot forward to support the mission.
Background Screening/Check/Investigation: Successful Completion of a Background Check will be required as a condition of hire.
Benefits: Metronome offers a comprehensive benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefit eligibility is determined on the type of position (full-time, part-time, temporary). Metronome's range of benefits include, but are not limited to, Medical, Vision & Dental Insurance, Life Insurance, Paid Time-Off & Company Paid Holidays, Personal Development & Learning Opportunities.
Application Process: Please follow all instructions carefully. Errors or omissions may affect your consideration for employment.
Select Create Profile and Apply to Requirement
Complete your Profile and Answer the Questionnaire
Upload a current resume
Complete the Online Application and Submit
Evaluation Process: Metronome will evaluate applicants based on how well they meet the qualifications of the position above. Your completed application (including questionnaire, resume, and online application) will be used to determine your eligibility and how well you meet the qualifications for this position.
Your responses to the questionnaire may be compared to your resume and application; if either your resume or application contradicts or does not support your responses, you will disqualify yourself and not receive further consideration for this job.
Equal Employment Opportunity Policy
Metronome does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Metronome is committed to providing reasonable accommodations to applicants with disabilities where appropriate. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Applicants requiring reasonable accommodation for any part of the application process or hiring process should contact Metronome Human Resources at hr@wearemetronome.com or 703-957-4082. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Job Title: Change Manager
Location: DMV area
Status: Hybrid - 2 days onsite per week
Employment Type: Full-Time
Clearance Level: Secret, Preferably a Top Secret
Education: Bachelors of higher
Salary: 100,00-120,000
Benefits: Competitive salary and bonus structure, Comprehensive health insurance, 401(k) with company match, Generous PTO and remote work options.
Application: apply here, or on our Careers Page @ Careers - Metronome (wearemetronome.com), email your resume to r.derring@wearemetronome.com - Feel free Recommend this job and share the job with a friend
Description:
The Change Manager is responsible for the overall integrity and efficiency of the Change Management (CM) process within ServiceNow, including the Just-In-Time (JIT) review process. This role ensures all Change Requests (CRs) are accurately submitted, triaged promptly, processed according to established policies and procedures, and that appropriate access is granted through timely JIT reviews, while maintaining compliance with DoD security standards.
About the Role
Metronome is seeking a Change Manager to ensure the integrity, efficiency, and compliance of the Change Management (CM) process within ServiceNow for a DoD environment. This role oversees the Change Request (CR) process, including Just-In-Time (JIT) reviews, ensuring that all changes are properly submitted, reviewed, and approved while adhering to DoD security standards. The Change Manager also collaborates closely with security teams, facilitates emergency requests, and continuously improves CM workflows.
This role may require occasional after-hours support for time-sensitive JIT approvals.
Key Responsibilities
Change Request (CR) Management
- Oversee CR intake and triage, ensuring completeness and compliance within SLA guidelines.
- Manage the CR approval process, working with Change Control Board (CCB) and Change Advisory Board (CAB) stakeholders for timely reviews.
- Process and review JIT requests, ensuring access approvals align with authorized CRs or incidents.
- Enforce CM policies and procedures, ensuring consistency and compliance across all change activities.
- Facilitate emergency CRs, prioritizing mission-critical needs while maintaining process integrity.
Security & Compliance
- Ensure all CRs align with DoD and cybersecurity policies (e.g., NIST 800-53, DoD 8500.01).
- Process and document security exceptions related to Change Management when necessary.
- Collaborate with security teams to assess risks and ensure compliance.
- Enforce artifact management by ensuring required documentation (test plans, deployment plans, security reviews) is attached before approval.
Continuous Improvement & Workflow Optimization
- Identify and report workflow inefficiencies or defects for resolution.
- Recommend process enhancements to improve CM workflows, including JIT processes.
Reporting & Training
- Track and report key performance indicators (KPIs) such as SLA adherence, backlog size, and success rate of changes.
- Generate regular reports on CM performance, trends, and improvement opportunities.
- Analyze CM data to identify bottlenecks and optimization strategies.
- Develop and update CM training materials and documentation for stakeholders.
- Conduct training sessions on CM processes, best practices, and tools.
- Maintain audit trails for all CM activities to support compliance audits.
- Provide daily CM updates for the Morning Operations Brief (Monday-Friday).
You are a detail-oriented Change Manager with experience overseeing Change Management processes in a DoD environment. You have a strong understanding of ServiceNow, JIT approvals, and security compliance. You thrive in fast-paced environments, can enforce policies effectively, and are committed to process improvement and stakeholder collaboration.
Join Our Team
Metronome is committed to fostering a culture of excellence, innovation, and teamwork. If you are passionate about Change Management and IT governance, apply today.
Apply now at wearemetronome.com/careers or email your resume to r.derring@wearemetronome.com.
Know someone who would be a great fit? Share this opportunity with them.
About Metronome, LLC
Metronome is a spark that ignites passion for our customers and each other. We offer professional services to Government customers that keep projects pulsing. We believe in taking care of people so they can put their best foot forward to support the mission.
Background Screening/Check/Investigation: Successful Completion of a Background Check will be required as a condition of hire.
Benefits: Metronome offers a comprehensive benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefit eligibility is determined on the type of position (full-time, part-time, temporary). Metronome's range of benefits include, but are not limited to, Medical, Vision & Dental Insurance, Life Insurance, Paid Time-Off & Company Paid Holidays, Personal Development & Learning Opportunities.
Application Process: Please follow all instructions carefully. Errors or omissions may affect your consideration for employment.
Select Create Profile and Apply to Requirement
Complete your Profile and Answer the Questionnaire
Upload a current resume
Complete the Online Application and Submit
Evaluation Process: Metronome will evaluate applicants based on how well they meet the qualifications of the position above. Your completed application (including questionnaire, resume, and online application) will be used to determine your eligibility and how well you meet the qualifications for this position.
Your responses to the questionnaire may be compared to your resume and application; if either your resume or application contradicts or does not support your responses, you will disqualify yourself and not receive further consideration for this job.
Equal Employment Opportunity Policy
Metronome does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Metronome is committed to providing reasonable accommodations to applicants with disabilities where appropriate. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Applicants requiring reasonable accommodation for any part of the application process or hiring process should contact Metronome Human Resources at hr@wearemetronome.com or 703-957-4082. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
group id: 10443198
