Deputy Academy Program Manager (Academy Lead)

Position Description

The Deputy Academy Program Manager (Academy Lead) is responsible for overseeing and managing all contract personnel supporting the FAA Academy contract. This role serves as the Contractor's official representative for technical and administrative performance of services at the FAA Academy.

Key responsibilities include:

• Managing all Contractor resources, personnel, subcontractors, and activities involved in delivering controller training services and other required support at the FAA Academy.
• Acting as the primary point of contact between the FAA Academy staff and the Contractor, ensuring effective communication, work assignments, and technical direction.
• Leading transition efforts from the CTS contract to the CTS II contract, including:
• Staffing actions and personnel certifications.
• Migration to CTS II-specific business processes for ordering and invoicing.
• Implementation of government-provided tools and processes to support contract administration.
• Ensuring the execution of Quality Control / Quality Assurance (QC/QA) systems and processes per the Government-approved Quality Management Plan (QMP).
• Supporting all applicable Academy-based work efforts as defined in contract requirements.
• Providing weekly reports, including:
• Academy Requirements and Staffing Report.
• Academy Instructor Staffing Status Report.
• Uploading reports into the CTS II Management Database.

Qualifications

Qualifications:

• Experience in Program or Project Management in a government contracting environment.

• A Government-approved PMP certification is required, or the candidate must obtain PMP certification within six months of the hiring date.
• Prior management experience in an Air Traffic Control facility or a comparable management role relevant to this effort with a minimum of 25 years of Air Traffic Control experience.
• Ability to manage large-scale contractor personnel operations and oversee training services.
• Familiarity with FAA Academy operations and training program requirements.
• Experience with transitioning contracts, implementing business processes, and working with government-provided tools.
• Proven ability to manage Quality Control / Quality Assurance (QC/QA) processes and ensure compliance with a Quality Management Plan (QMP).
• Strong technical, administrative leadership, organizational, communication, and reporting skills, with experience preparing and submitting contractual reports.
• A minimum of 10 years of relevant experience in managing and administering programs or organizations of similar size, scope, and complexity.
• Bachelor's degree in Business Management or a related field relevant to the management of this effort from an accredited college or university.
• In lieu of a degree , 15 years of experience in the management and administration of comparable efforts is required.
• Must have a Public Trust security clearance.
• Must have a minimum of two years' experience serving as a Contract Site Supervisor.
• Must have a minimum of one year experience serving as an FAA Academy Instructor I or higher.

If you are interested in joining the Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.