Apr 1
Top Secret/SCI
Entry Level (less than 2 yrs experience)
$70,000 - $80,000
IT - Hardware
Colorado Springs, CO (On-Site/Office)
INNOVIM is seeking Telecommunications/Hardware Technicians to support North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).
Location: Onsite in Colorado Springs, CO
Position closes 4/1/25
4 positions open
The candidate will:
• Provide support to monitor, install, and perform maintenance of associated networks, and end user equipment/peripherals.
• Respond to user requests for assistance.
• Perform on-the-spot diagnostic evaluations, implementation of corrections, and training of users in proper equipment/network operations.
• Provide support and perform upgrades to platforms, train staff, and maintain daily logs.
• Provide 24/7 maintenance support, complete modification, and installation of network, cryptographic equipment (i.e., KIV-7M/KG-175), and instruments (Secure Communications user items/peripherals).
• Provide network/end user item initial and recurring training for all users.
• Update networks/equipment and help ensure inventory is accurate.
• Ensure ticketing system is kept up to date on network/system trouble tickets.
• Route calls, transfer information, and handle administrative duties.
• Complete various tasks such as typing, checking, and recording information.
• Oversee the order and replacement of new hardware and software, including warranty claims.
• Perform and provide server, workstation, and system expertise including on-site and off-site travel (internal to the complex).
• Assist in development/implementation of system documentation and operating procedures.
• Researches the selection and installation of new network/switching equipment, including hardware and software.
Basic Requirements:
• Clearance Requirement: Top Secret with SCI eligibility
• 6 months of directly related experience working with telephone maintenance or similar systems
• 1 year of work history
• IAT Level II Certification *One of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP
Desired Requirements:
• Digital Switching Systems - 2A Certification.
• Knowledge of Telecommunications Secure Voice Switched Network switch management/maintenance.
• Secure Voice Responsible Officer and Telecommunications Control Officer experience.
• Experience with Cryptographic/Communications Security (COMSEC) and COMSEC Responsible Officer requirements.
• Operations planning and management in a real-time support environment.
• Ability to prepare, objectively review, and deliver technical presentations.
• Experience with technical knowledge capturing, training, and certification of personnel.
• Have demonstrated experience and capability with interfacing with customers at very high levels.
• 1 year of related experience with modification, and installation of the secure Telecommunications Secure Voice Switched Network, cryptographic equipment (i.e., KIV-7M/KG-175), and end user peripherals.
• Commercial Public Base eXchange and telephone switch experience.
• Experience assisting with conferencing.
Location: Onsite in Colorado Springs, CO
Position closes 4/1/25
4 positions open
The candidate will:
• Provide support to monitor, install, and perform maintenance of associated networks, and end user equipment/peripherals.
• Respond to user requests for assistance.
• Perform on-the-spot diagnostic evaluations, implementation of corrections, and training of users in proper equipment/network operations.
• Provide support and perform upgrades to platforms, train staff, and maintain daily logs.
• Provide 24/7 maintenance support, complete modification, and installation of network, cryptographic equipment (i.e., KIV-7M/KG-175), and instruments (Secure Communications user items/peripherals).
• Provide network/end user item initial and recurring training for all users.
• Update networks/equipment and help ensure inventory is accurate.
• Ensure ticketing system is kept up to date on network/system trouble tickets.
• Route calls, transfer information, and handle administrative duties.
• Complete various tasks such as typing, checking, and recording information.
• Oversee the order and replacement of new hardware and software, including warranty claims.
• Perform and provide server, workstation, and system expertise including on-site and off-site travel (internal to the complex).
• Assist in development/implementation of system documentation and operating procedures.
• Researches the selection and installation of new network/switching equipment, including hardware and software.
Basic Requirements:
• Clearance Requirement: Top Secret with SCI eligibility
• 6 months of directly related experience working with telephone maintenance or similar systems
• 1 year of work history
• IAT Level II Certification *One of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP
Desired Requirements:
• Digital Switching Systems - 2A Certification.
• Knowledge of Telecommunications Secure Voice Switched Network switch management/maintenance.
• Secure Voice Responsible Officer and Telecommunications Control Officer experience.
• Experience with Cryptographic/Communications Security (COMSEC) and COMSEC Responsible Officer requirements.
• Operations planning and management in a real-time support environment.
• Ability to prepare, objectively review, and deliver technical presentations.
• Experience with technical knowledge capturing, training, and certification of personnel.
• Have demonstrated experience and capability with interfacing with customers at very high levels.
• 1 year of related experience with modification, and installation of the secure Telecommunications Secure Voice Switched Network, cryptographic equipment (i.e., KIV-7M/KG-175), and end user peripherals.
• Commercial Public Base eXchange and telephone switch experience.
• Experience assisting with conferencing.
group id: 10217692
