Today
Secret
Unspecified
Unspecified
Norfolk, VA (On-Site/Office)
DEMONSTRATION TEAM TECHNICAL PROFESSIONAL
DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.
POSITION OVERVIEW
The NATO SACT Demonstration Team is a strategic initiative designed to showcase the transformative power of SACT's cutting-edge technologies and innovative solutions to a wide range of audiences, including NATO leadership, Nations, International Staff, Military and Civil Institutions, and external stakeholders. The Demo Team will employ a variety of formats to communicate SACT's work, including live demonstrations, simulations, interactive workshops, and digital platforms.
JOB RESPONSIBILITIES:
Required Qualifications:
DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with HR@deftec.com if you require reasonable accommodations.
DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
AAP/EEO Statement
DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any typebased on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeedingand medical conditions related to pregnancy, childbirth or breastfeeding),gender, gender identity, and gender expression, religious creed,disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment, includingrecruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.
POSITION OVERVIEW
The NATO SACT Demonstration Team is a strategic initiative designed to showcase the transformative power of SACT's cutting-edge technologies and innovative solutions to a wide range of audiences, including NATO leadership, Nations, International Staff, Military and Civil Institutions, and external stakeholders. The Demo Team will employ a variety of formats to communicate SACT's work, including live demonstrations, simulations, interactive workshops, and digital platforms.
JOB RESPONSIBILITIES:
- Product Demonstrations: Lead and conduct live product demos (software, hardware, interactive workshops, concepts, simulations and virtual reality experiences), webinars and Online Courses for NATO HQs and entities, Nations, target audiences, and internal teams, showcasing the technical features and value of ACT's solutions.
- Technical Expertise: Serve as the general subject matter expert (SME) on the technical aspects of the Command's products, providing in-depth insights during engagements, product evaluations, and pre-implementation activities.
- Collaboration with Cross-Functional Teams: Work closely with product development, SMEs, and R&D teams to stay updated on new features, product improvements, and technical advancements to integrate into demos.
- Problem-Solving: Address technical inquiries, troubleshoot issues, and offer solutions in real-time during demos and evaluations.
- Feedback Loop: Track key performance indicators (KPIs) related to the success of demonstration activities. Gather feedback from audiences and relay insights to the product management team to inform future product development and enhancement.
- Customer Satisfaction: Ensure a high level of recipient satisfaction throughout the demo and evaluation process, driving engagement and building trust with technical stakeholders.
- Metrics and Reporting: Monitor the success of campaigns and engagements, track recipient satisfaction, and provide regular reports to leadership on the effectiveness of the demo team, including key findings, insights, and recommendations for improvement.
Required Qualifications:
- A degree in a relevant field such as Engineering, IT, Marketing, or a related field.
- Minimum of 3 years' experience in a technical role, such as engineering, IT, or scientific research.
- Minimum of 3 years' experience in a customer-facing position, preferably in a technical account or solutions engineering role
- Minimum of 2 years' experience in crafting and executing technical, results-driven communications and campaigns.
- Minimum of 2 years' working with cross-functional teams, including subject matter experts, graphic designers, videographers, and PR professionals
- Proficiency with explaining complex technical concepts to both technical and nontechnical audiences.
- Experience with managing and fostering relationships across all levels.
- Active Secret Clearance
DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with HR@deftec.com if you require reasonable accommodations.
DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
AAP/EEO Statement
DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any typebased on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeedingand medical conditions related to pregnancy, childbirth or breastfeeding),gender, gender identity, and gender expression, religious creed,disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment, includingrecruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
group id: 90929414
