Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
IT - Hardware
Annapolis Junction, MD (On-Site/Office)
Job Description:
Qualifications:
Clearance
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Qualifications:
- Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required .
- Bachelor's degree in a technical discipline from an accredited college or university is required .
- Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Clearance
- Active TS/SCI Full Scope Clearance required .
group id: 91091699
