SHORAD Field Service Representative

NexTech Solutions (NTS) is a team of experts and engineers who understand the challenges that organizations face in finding and implementing the best technologies and IT solutions to meet mission requirements. We work with our government customers in the defense and civilian agencies to identify new technologies.

The Opportunity:

NTS is seeking an experienced Field Service Representative to provide field support for Laser Support Equipment (LSE) while stationed OCONUS with the Army, ensuring proper operation through maintenance, repair, and troubleshooting. Responsibilities include onsite inspection, analysis, and providing data to the home team to resolve issues, as well as maintaining customer relationships and quality standards.

Key Responsibilities:

• OCONUS stationed with the Army, field support of Laser Support Equipment (LSE).
• Insure proper operation of fielded LSE through maintenance, repair, and troubleshooting of LSE.
• Field support providing onsite inspection, analysis and data to home-based team to resolve field issues.
• Provide customer with LSE status and maintain excellent customer relationship.
• Inspect for Quality.
• Maintain and improve repair, maintenance, records, and procedures.