Applications Administrator (POLC)

We have a permanent position for an Application Administrator. You must have an active Secret to apply. Must have a Bachelor's degree too. This role is 100% remote work with 10% CONUS travel. The details are below. If interested, SEND RESUME and SALARY.

Multiple openings!

Thanks,
Nancy
nancy@2020itservices.com

Looking for an Application Administrator to support the Defense Logistics Agency (DLA) Police Center (POLC) suite of applications that support police, emergency services dispatching, and notifications. The candidate will provide full IT life cycle support for current and future Commercial Off the Shelf (COTS) software in multiple hosted environments to include Staging and Production.

The POLC is a bundle of stand-alone separate applications including:

Law Enforcement (LE) Records Management System (RMS) which includes:
Automation and standardization of police operations
Property management
Incident reporting,
Blotters
Qualifications
Computer Aided Dispatch (CAD)
Real time incident response
Dispatching
Emergency resource management interfaces.
Enhanced 911 (E911) / Next Generation 911 (NG911) which includes:
Voice Over Internet Protocol (VOIP)
Automated Location Information (ALI)
Automatic Number Identification (ANI).

Responsibilities Include:

Serves as the primary technical support for one or more applications.
Provides support for the monitoring and reporting (triage, break/fix, etc.), cybersecurity, configuration management, database support, privileged application administration support, and sustainment of the current COTS POLC suite of applications.
Works closely with server administrators and database administrators.
Installs, configures, and maintains software products utilized by the application.
Ensures the POLC suite of applications operate in accordance with DoD, DLA and National consensus standards maintaining the Agency’s accreditation status with the Center for Public Safety Excellence (CPSE). Installs and upgrades software versions, installs software patches, supports data center migrations, identifies application specific firewall/network requirements, and setups and administers interfaces & APIs.
Provides technical support for troubleshooting including break/fix actions or incidents.
Supports application requirements being driven by organizational transformation initiatives.
Responsible for both pre-production & production environments and directly supports the application’s code release process.
Implements applicable application-based Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs) and provides required STIG/SRG output.
Research and implements resolution of cybersecurity vulnerabilities discovered during routine or non-routine scanning.
Provide support services to assist the PMO to manage licensing usage and the need for additional licenses, hosting.
Ensure the suite of applications securely documents the Health Insurance Portability and Accountability Act (HIPAA) and other law enforcement information requirements and criminal investigative sensitive data including, but not limited to Criminal Justice Information System (CJIS).

REQUIRED SKILLS/EXPERIENCE:

Seven (7) years relevant experience for senior level.
Must have experience with Caliber, Micro Automation, and CAIRS.

DESIRED SKILLS/EXPERIENCE:

Experience with the following Applications: Caliber Public Safety Computer Aided Dispatching (CAD), Micro Automation Omni911, Caliber Public Safety Law Enforcement (LE) and Investigative Records Management System (RMS)
Experience with the following Interfaces: Geographic Information System (GIS), Crime Justice Information System (CJIS), Communications Solutions Configuration Accounting Information Retrieval System (CAIRS)

EDUCATION LEVEL: BS or BA required
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Nancy Colwell
2020 IT Services, Inc.
310-543-1043 Office
310-918-4641 Mobile
http://www.linkedin.com/in/nancycolwell