Travel Site Support Technician

We are seeking  skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment of 5K computers as part of a comprehensive Windows migration project. This is an exciting opportunity to contribute to a large-scale technology project.

Responsibilities:
-Up to 70% travel required. Remote support as required.
-Windows 11 Migration: Guide and execute the migration process, ensuring seamless transition from legacy computers to Leidos imaged computers for end users.
-Backup and Imaging: Help users configure backups, perform imaging using PXE and .iso drive imaging processes and restore data as needed.
-Data Migration: Transfer user profiles, files, and settings to the new Windows 11 environment.
-System Setup: Configure and optimize Windows 11 installations on individual computers.
-Application Installation: Install and configure necessary software applications.
-Post-Migration Support: Provide technical assistance to end-users both locally and remotely.
-Troubleshooting: Diagnose and resolve migration-related issues.

Requirements:
-Minimum of 3 years in windows migration projects
-Bomgar remote support
-ServiceNow
-Problem solving skills
-Sec+ and/or Microsoft certifications
-Ability to travel 70% to different locations within the continental US

Preferred skills:
- Familiarity with Trellix (FDE) and Trellix ePO for data security
- Familiarity with Beyond Trust for remote support.
- Familiarity with ServiceNow for ticketing
- Exp with Druva inSync for data backup and recovery
- Exp with M365, OneDrive and Teams.
- MFA and PKI
- VPN support and use
- Imaging via PXE and USB

Will be on the road for 5-6 months, then finish out the migration work remotely supporting WFH users. 4 cities, plus potential to travel to clinics in remote locations.
- Start in Nashville, TN for about a month, then San Dimas, CA then San Antonio, TX for 8-9 weeks then Philadelphia, PA for a month.