SCITLS Chat Services Administrator

Seize your opportunity to make a personal impact as a Chat Services Administrator supporting USSTRATCOM. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As a Chat Services Administrator supporting USSTRATCOM in Offutt AFB, you will help ensure today is safe and tomorrow is smarter.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

HOW Chat Services Administrator WILL MAKE AN IMPACT

• Maintains chat platforms owned by USSTRATCOM.
• Coordinates with external service providers to isolate faults and errors and provide mitigations.
• Troubleshoots technical issues within the chat.
• Manages chat settings. Enforces community guidelines.
• Manages user profiles and access levels.
• Implements new features or updates.
• Tracks and reports on chat activity and user engagement metrics.

WHAT YOU'LL NEED TO SUCCEED:

• Education: Technical Training, Certification(s) or Degree
• Required Experience: 3+ years of experience
• Security Clearance Level: Must be willing to Obtain Top Secret with SCI eligibility
• Required Certifications: Cloud+ or GICSP or SSCP or Security+ or GSEC
• Preferred Certifications: ITIL 4 Foundations; Microsoft Certified Teams Administrator Associate; or Zoom Certified Integrator; or Google Workspace Administrator; or Certified Unified Communications Professional; or ServiceNow Certified System Administrator
• Location: Offutt AFB, NE

**Relocation may be available

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#SCITLS

Work Requirements