Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$150,000
Occasional travel
CI Polygraph
IT - Support
Saint Louis, MO (On-Site/Office)
Position Title - Operation and Sustainment Engineer
Onsite or Remote - Onsite
Location- St. Louis, MO
Clearance - TS/SCI with CI Poly
Onsite or Remote - Onsite
Salary Range - $150k max
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
The Opportunity:
NGA’s SAFFIRE team is seeking a highly motivated Operation and Sustainment Engineer to help manage critical Intelligence solutions for our NGA customers as part of the SAFFIRE program. You will be a critical element, working closely with users, our user support team and development teams ensuring that systems supporting the national security of our country remain available to their user base. As our Operations and Sustainment Systems Engineer, you will have the opportunity to primarily support a user base consisting of geospatial and imagery analysts, SAFFIRE is at the forefront of developing and operating state-of-the-art of Geospatial Intelligence analysis software. The SAFFIRE team builds and maintains an exceptionally powerful platform enabling our users to address challenging real world problems by converting disparate data into actionable information. The team is deeply passionate about its mission and takes tremendous pride in our work. We work directly with operational users to design, develop, and maintain capabilities that empower analysts to create actionable intelligence from the massive volumes of Geospatial Intelligence data to give our intel and combat organizations the decision advantage over our near-peer adversaries. This is a unique opportunity that offers the chance to expand your skillset by combining your analysis experience with Operations and Sustainment. You will gain valuable cross-functional knowledge and enhance your expertise in both areas.
Responsibilities:
Manage existing cloud systems.
Perform COTS software deployments, system configuration, system tuning, patching, and system monitoring and troubleshooting
Manage and maintain Linux operating systems ensuring optimal performance and security.
Provide technical support and troubleshooting for end-users who have questions or issues related to Geospatial Intelligence software applications, hardware, or other technology-related problems.
Work in a team environment to solve complex problems including close collaboration with development engineers to properly diagnose and fix complicated technical issues.
Thrive in a fast-moving environment and enjoy learning new technologies and overcoming new challenges.
Respond to incoming customer calls, emails, or tickets in a timely and professional manner.
Record and track all customer interactions, issues, and resolutions using Jira or Service Now software and tools
Communicate effectively with customers to gather information and determine the root cause of issues or problems.
Continuously improve personal and team technical skills through training and self-study.
Be able to support a 24x7 on call rotation.
Qualifications:
Required:
Active TS/SCI Clearance with a polygraph (or willing to get poly when requested).
Typically, a bachelor's degree is required. However, relevant experience can be substituted in lieu of a degree.
You must have a minimum of 7 years’ experience.
Possess a strong understanding and command of RedHat Linux.
Experience with Amazon Web Services or other cloud-based technologies.
Experience with Agile Methodologies.
Strong organizational skills and attention to detail are necessary for this job.
Willing to work off hours to support installs and recurring maintenance activities.
Experience in analytical work in the Intelligence Community. This work can be in either Imagery Analysis or Geospatial Information Systems (GIS), or a combination of both.
Possess an IAT Level II certification, or be able to obtain certification within 6 months of hire date.
Desired:
Experience with GIS software, Structured Object Management (SOM), Flexible Content Management Services (FCMS) and/or WATCHMAN.
Experience with Kubernetes or other containerized applications.
Experience with Esri software.
Experience with Atlassian suite of software applications.
Continuous Monitoring Solutions – Elastic, Grafana, Prometheus, etc.
Experience in Python.
Onsite or Remote - Onsite
Location- St. Louis, MO
Clearance - TS/SCI with CI Poly
Onsite or Remote - Onsite
Salary Range - $150k max
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
The Opportunity:
NGA’s SAFFIRE team is seeking a highly motivated Operation and Sustainment Engineer to help manage critical Intelligence solutions for our NGA customers as part of the SAFFIRE program. You will be a critical element, working closely with users, our user support team and development teams ensuring that systems supporting the national security of our country remain available to their user base. As our Operations and Sustainment Systems Engineer, you will have the opportunity to primarily support a user base consisting of geospatial and imagery analysts, SAFFIRE is at the forefront of developing and operating state-of-the-art of Geospatial Intelligence analysis software. The SAFFIRE team builds and maintains an exceptionally powerful platform enabling our users to address challenging real world problems by converting disparate data into actionable information. The team is deeply passionate about its mission and takes tremendous pride in our work. We work directly with operational users to design, develop, and maintain capabilities that empower analysts to create actionable intelligence from the massive volumes of Geospatial Intelligence data to give our intel and combat organizations the decision advantage over our near-peer adversaries. This is a unique opportunity that offers the chance to expand your skillset by combining your analysis experience with Operations and Sustainment. You will gain valuable cross-functional knowledge and enhance your expertise in both areas.
Responsibilities:
Manage existing cloud systems.
Perform COTS software deployments, system configuration, system tuning, patching, and system monitoring and troubleshooting
Manage and maintain Linux operating systems ensuring optimal performance and security.
Provide technical support and troubleshooting for end-users who have questions or issues related to Geospatial Intelligence software applications, hardware, or other technology-related problems.
Work in a team environment to solve complex problems including close collaboration with development engineers to properly diagnose and fix complicated technical issues.
Thrive in a fast-moving environment and enjoy learning new technologies and overcoming new challenges.
Respond to incoming customer calls, emails, or tickets in a timely and professional manner.
Record and track all customer interactions, issues, and resolutions using Jira or Service Now software and tools
Communicate effectively with customers to gather information and determine the root cause of issues or problems.
Continuously improve personal and team technical skills through training and self-study.
Be able to support a 24x7 on call rotation.
Qualifications:
Required:
Active TS/SCI Clearance with a polygraph (or willing to get poly when requested).
Typically, a bachelor's degree is required. However, relevant experience can be substituted in lieu of a degree.
You must have a minimum of 7 years’ experience.
Possess a strong understanding and command of RedHat Linux.
Experience with Amazon Web Services or other cloud-based technologies.
Experience with Agile Methodologies.
Strong organizational skills and attention to detail are necessary for this job.
Willing to work off hours to support installs and recurring maintenance activities.
Experience in analytical work in the Intelligence Community. This work can be in either Imagery Analysis or Geospatial Information Systems (GIS), or a combination of both.
Possess an IAT Level II certification, or be able to obtain certification within 6 months of hire date.
Desired:
Experience with GIS software, Structured Object Management (SOM), Flexible Content Management Services (FCMS) and/or WATCHMAN.
Experience with Kubernetes or other containerized applications.
Experience with Esri software.
Experience with Atlassian suite of software applications.
Continuous Monitoring Solutions – Elastic, Grafana, Prometheus, etc.
Experience in Python.
group id: 10290999
