IT Help Desk Technician

GStek, Inc.

Yesterday
Secret
Early Career (2+ yrs experience)
$60,000 - $70,000
No Traveling
IT - Support
Fort Carson, CO (On-Site/Office)

Job Title: Help Desk/Desktop Support Specialist
Location: Fort Carson, Colorado Springs, CO
Type: Full-time / Non-Exempt / On-Site (no remote work available)

GStek is seeking qualified applicants for full-time Help Desk/Desktop Support Specialist openings to provide support at our Fort Carson location.

Required:
• U.S. Citizen
• Active U.S. Government Security Clearance.
• Minimum of 3 years Help Desk support experience.
• Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security.

Desired:
• Training or Certification in Microsoft Windows 11 or Microsoft INTUNE Endpoint Management

Job Description:
• Provide Tier II technical support to resolve software, hardware, and other related IT issues.
• Provide customer service and end-user assistance at the workstation, docking station, or other IT assets and resolve any hardware or software issues that may be present.
• Complete and/or resolve the moving/relocation of IT assets and resolve any issues that may result due to a relocation, change or deletion of IT assets such as printers, scanners, and other peripherals.
• Account management through active directory.
• Computer imaging.

Physical & Mental Requirements: Performance of essential and ancillary functions may require:
• Bending, stooping, and walking.
• Sitting or standing for prolonged periods.
• Ability to lift up to 25 pounds.
• Requires near vision acuity to review written documentation.
• Ability to hear and understand speech at normal room levels and on the telephone.
• Manual dexterity to operate a telephone and keyboard.
• Ability to lift horizontally and vertically.

Benefits Offered:
• Medical / Dental / Vision
• Whole and Term Life Insurance
• Short-term and Long-term Disability
• Supplemental coverage (Aflac)
• Legal Representation
• 401(k)/match
• Paid Vacation, Sick Leave, Holidays
• Paid Bereavement Leave, Jury Duty

Clearance:
Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Hire dates are dependent upon the issuance of an interim or final government security clearance.

Background Check:
Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screening.

GStek, Inc. is proud to be an Equal Opportunity employer. All qualified applicants will receive equal consideration for employment.

GStek encourages veterans, disabled veterans, and disabled individuals to apply for any open position for which they feel they are qualified.

EOE Veteran/Disabled
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About Us
GStek, Inc. is a Service-Disabled Veteran-Owned Small Business founded in 1992 as a privately held diversified engineering and technical services company. GStek’s dedicated team of engineers and technicians have immersed themselves in the evolution of technology. The result: knowledgeable, highly experienced, and technically current staff. In both the Commercial and Government sectors, our proven process of analyzing requirements, producing sound engineering solutions, performing quality installations, and providing exceptional support have resulted in a high degree of client satisfaction. Because GStek evolves with technology, we know the state of the marketplace. We are positioned to provide our clients expert advice about the most effective way to implement new capabilities or upgrade existing infrastructure to better support your operations.

GStek, Inc. Jobs


Job Category
IT - Support
Clearance Level
Secret
Employer
GStek, Inc.