PC Network Technician

APR Consulting, Inc.

Today
Unspecified
Early Career (2+ yrs experience)
Aerospace and Aviation
Magna, UT (On-Site/Office)

Our aerospace client is looking for a PC Network Technician whose primary focus will be Windows administration support and enclave compliance activities.

Location: Magna, UT 84044 (On-site)
Position: PC Network Technician
Pay Rate: $31.28/hr. on W2 (DOE)
Duration: 12 months or longer
Schedule: 9x80 A

RESPONSIBILITIES:
-Develops computer systems specifications that address business requirements and that fit with the company's system architecture standards.
-Establishes and documents system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities.
-Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage.
-Provide technical support for computers; install, troubleshoot, service, and repair PCs, related software, peripherals and associated networks.
-Connect clients, servers, and terminals to existing data networks.
-Assist InfoSec with DFARS, CMMC compliance responsibilities.
-Setup, maintenance, compliance and vulnerability remediation for off-network and lab environments.
-Rack and stack workstations and provide server application support as directed by server team
-Provide Windows systems management.
-Perform root cause analysis for complex issues.
-Ability to create accurate and clear documentation and diagrams of environments, ticket resolutions and technical solutions.
-Work with software vendors to support third party applications.
-Provide technical hardware or software support above and beyond the Tier1/2 support vendor and educate users as needed.
-Monitors ticket queues to ensure SLAs are met
-Previous experience supporting user and manufacturing hardware, software, etc. in an enterprise environment
-Ability to work independently; appropriately escalate issues and roadblocks to leadership.
-Superior customer service and service delivery. Maintains composure in difficult situations, with challenging customers.
-Demonstrates personal integrity and high ethical standards in customer contacts as well as all internal relationships.
-Master unfamiliar information, tasks, and situations quickly and effectively.
-Excellent communication skills, written and verbal.
-Customer and detail oriented and possess good decision-making ability

BASIC QUALIFICATIONS:
-US Citizenship is required.
-Previous experience supporting end user devices, Windows OS, hardware, software, printers and peripherals in an enterprise environment >500 devices
-Ability to manage multiple priorities and time-sensitive mission critical needs.
-Must have understanding and experience configuring user and computer accounts in Active Directory
-Strong troubleshooting abilities
-Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite.
-Understanding of networking principles (such as the OSI model).
-Ability to lift equipment weighing up to 40 pounds.

PREFERRED QUALIFICATIONS:
• Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell.
• Associate's degree with 3 years of relevant experience OR a High School Diploma/GED with 5 years of relevant experience.
• CompTIA A+, or Network+, or Security+ certification
• Experience using ServiceNow in an enterprise environment
• Experience supporting VMware VDI (Virtual Desktop Infrastructure).
• Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.)
• Familiar with OT/ICS segregation principles and techniques
• Understanding of enterprise-level storage concepts to include all commonly used RAID-levels.
• Experience with engineering applications.
• Investigate information, network, and communication needs of users, and make recommendations regarding software and hardware purchases
group id: apr
N
Name HiddenSr. Technical Recruiter

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