Yesterday
Secret
Early Career (2+ yrs experience)
IT - Support
Fort Eisenhower, GA (On-Site/Office)
Job Title: Desktop Support Technician
Location: Fort Eisenhower, GA
Type:
Full-time / Salaried Exempt
Salary:
Commensurate with experience
Requirements:
• U.S. Citizen
• Active/recent (last 24 months) U.S. government security clearance
• Minimum 3 years of Microsoft desktop administration experience, preferably within a DoD facility
• Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent certification
• CompTIA Security+ certification
Job Description:
• Provide desktop/software/peripheral support.
• Provide end-user assistance, troubleshooting, issue resolution, installation, and reinstallation services.
• Provide responsive automation and network service support for customers requiring the restoration of
normal operational service and those with operational questions or service needs.
• Respond to issues involving customer desktop hardware and software.
• Resolve issues such as print queue management, network connectivity and login credentials, virus and
adware detection, operating system navigation and control panel tools and desktop application issues.
• Provide local touch-labor services including end-user device installation, troubleshooting, and repair.
• Install, troubleshoot, and configure approved software and software developed for mission networks.
• Application support and analysis uses industry standard principles to improve current processes and
respond to customer input and feedback.
• Install software updates, security updates, vendor patches, IA vulnerabilities, and related activities.
Location: Fort Eisenhower, GA
Type:
Full-time / Salaried Exempt
Salary:
Commensurate with experience
Requirements:
• U.S. Citizen
• Active/recent (last 24 months) U.S. government security clearance
• Minimum 3 years of Microsoft desktop administration experience, preferably within a DoD facility
• Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent certification
• CompTIA Security+ certification
Job Description:
• Provide desktop/software/peripheral support.
• Provide end-user assistance, troubleshooting, issue resolution, installation, and reinstallation services.
• Provide responsive automation and network service support for customers requiring the restoration of
normal operational service and those with operational questions or service needs.
• Respond to issues involving customer desktop hardware and software.
• Resolve issues such as print queue management, network connectivity and login credentials, virus and
adware detection, operating system navigation and control panel tools and desktop application issues.
• Provide local touch-labor services including end-user device installation, troubleshooting, and repair.
• Install, troubleshoot, and configure approved software and software developed for mission networks.
• Application support and analysis uses industry standard principles to improve current processes and
respond to customer input and feedback.
• Install software updates, security updates, vendor patches, IA vulnerabilities, and related activities.
group id: RTX1d2ded
