Today
Dept of Homeland Security
Unspecified
Unspecified
IT - Tech Writing
Herndon, VA (On-Site/Office)
ManTech seeks a motivated, career and customer-oriented Senior IT Technical Writer to join our team in the DC, Maryland, and Virginia (Northern) DMV area .
The NOSC Senior IT Technical Writer leads the creation and management of all technical documentation, including SOPs, TTPs, work instructions, and cybersecurity guidelines. They work closely with cross-functional teams to ensure content is clear, accurate , and aligned with DHS policies, while enhancing knowledge sharing and supporting mission-critical IT and security operations.
Responsibilities include, but are not limited to:
Minimum Qualifications:
Preferred Qualifications:
Clearance Requirements:
Physical Requirements:
The NOSC Senior IT Technical Writer leads the creation and management of all technical documentation, including SOPs, TTPs, work instructions, and cybersecurity guidelines. They work closely with cross-functional teams to ensure content is clear, accurate , and aligned with DHS policies, while enhancing knowledge sharing and supporting mission-critical IT and security operations.
Responsibilities include, but are not limited to:
- Create and maintain technical documentation for software applications, systems, and processes, including user manuals, system guides, release notes, and knowledge base articles .
- Collaborate with subject matter experts and software developers to gather information and understand complex technical concepts .
- Translate technical information into clear and concise documentation that is easily understandable by end-users .
- Ensure the accuracy, consistency, and quality of all technical documentation produced.
- Organize and structure information effectively to facilitate easy navigation and retrieval of documentation .
- Review and edit existing documentation to improve clarity, accuracy, and readability.
- Collaborate with cross-functional teams, including software developers, quality assurance, and product managers, to gather information and provide input on documentation requirements , edit, update, and finalize documents . Provides oversight and direction to junior staff
Minimum Qualifications:
- 8 + years of experience in technical writing and a B achelor's degree in Technical Writing, English, Information Security, Computer Science, or related field of study
- 3 + years of experience in the IT industry
- Proficiency in using documentation tools and software, such as Microsoft Word, Adobe Acrobat, and content management systems.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize and meet deadlines.
- Familiarity with Information Technology Infrastructure Library (ITIL) or other IT Service Management Frameworks.
- Knowledge of IT security best practices and compliance standards (e.g., ISO 27001, NIST)
Preferred Qualifications:
- Master's Degree
- Certifications in technical writing, documentation management, or related field (e.g., Technical Writer Certification, Certified Professional Technical Communicator - Foundation)
- Familiarity with agile development methodologies.
Clearance Requirements:
- Must have a current/active Secret clearance with the ability to obtain and maintain a TS/SCI .
- The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position.
Physical Requirements:
- Must be able to work in an office environment and maneuver in data center and other IT equipment installation locations.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
- Ability to lift and carry 75 lbs for distances up to 50 feet
group id: RTX14564a
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