Today
Public Trust
Unspecified
Unspecified
IT - Support
Alexandria, VA (On-Site/Office)
ManTech seeks a motivated, career and customer-oriented Information Technology Monitoring Specialist to join our team in Alexandria, VA .
Responsibilities include, but are not limited to:
Minimum Qualifications:
Preferred Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities include, but are not limited to:
- Utilize monitoring tools to track system performance, availability, and security. Ensure all IT infrastructure components, including servers, networks, applications, and databases, are functioning optimally.
- Respond to system alerts and notifications. Investigated and investigate and diagnose issues, and escalate complex problems to higher-level IT support teams as necessary. Document and track incident resolution progress.
- Analyze performance data to identify trends and potential areas for improvement. Recommend and implement solutions to enhance system efficiency and reliability.
- Generate and review regular reports on system performance, incidents, and other relevant metrics. Provide insights and recommendations based on these reports.
- Assist with routine maintenance tasks, including software updates, patches, and system backups. Ensure adherence to IT policies and procedures.
Minimum Qualifications:
- 5+ years' experience in IT monitoring or a similar role.
- Experience with monitoring tools such as Azure or Splunk.
- Strong understanding of IT infrastructure components, including servers, networks, and databases.
- Proficiency in monitoring and alerting tools.
Preferred Qualifications:
- Bachelor's degree in computer science, Information Technology, or Engineering.
- Certificates such as CompTIA Network+, CompTIA Security+, ITIL
- Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks.
Clearance Requirements:
- Must be a US Citizen and be able to obtain and maintain a Public Trust clearance prior to starting this position.
Physical Requirements:
- Must be able to remain in a stationary position 50%.
- Frequently communicates w/co-workers, management & customers. Must be able to exchange accurate information in these situations.
group id: RTX14564a
ManTech Corporate Capabilities
