Training Lead

Description

SAIC is seeking an IT Trainer Lead to join our team in Panama City, Florida.

Job Responsibilities:

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
• May be involved in customer installation and training.
• Provides support to customer/users where the product is highly technical or sophisticated in nature.
• Generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.

Qualifications

Required Education:

Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and zero (0) years related experience; four (4) years of experience considered in lieu of degree.

Certification:

Security+ certification

IAT Level II or above Certification in addition to Security+

Qualifications :

• Experience working in a Linux environment
• SolarWinds configuration and administration
• Familiarity with Windows Server 2012 R2, or newer
• Understanding of Active Directory, Group Policy, and other Windows Roles and Features related to Enterprise services
• Experience with virtualization, i.e. vmWare and ESXi
• Experience in a Systems Administrator role
• Security+ certification
• IAT Level II or above Certification in addition to Security+

Required Clearance:

Ability to obtain and maintain a Secret security clearance. A minimum of an Interim Secret clearance will be required prior to first day of employment.

Required Travel:

Travel included up to 50%.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.