Network Admin – Level 3 (Tier II/Tier III Support) – Billet 149

Country Intelligence Group

Yesterday
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$125,000
25%
IT - Networking
Tampa, FL (On-Site/Office)

Network Administrator – Level 3 (Tier II/Tier III Support) – Billet #149
Country Intelligence Group is seeking a Full-Time Network Administrator – Level 3 to support our client located in Sykesville, Maryland. The candidate will be challenged with enterprise support problems where they will coordinate with other NOC and Operational staff and be asked to lead and perform platform upgrades. They are expected as one of the leaders on the Network team to coordinate ticket acceptance and resolutions. They will also develop technical resolution reports for critical outages in the Network.


Job Description:
Tasks Performed:

• Lead new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Facilitating engineering design data calls.
• Making recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.
• -Uses experience and knowledge articles to understand/implement potential workarounds.
• -Updates knowledge articles and handles "how to" questions.
• -Support KM management by entering solutions into the Solutions database.
• Monitoring network performance, track usage and develop capacity planning reports.
• Developing and maintaining IP Address allocations tables.
• Creating, reviewing, and publishing in KM system Standard Operating Procedures (SOP) for network operations.
• Performing System patching and IAVA patches to network routers and switches.
• Performing IOS and Software upgrades.
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Working independently while providing leadership to the rest of the Network team.
• Preform Network ticket resolution.
• -Support Network ticket closure across Network OPS staff to include:
• -Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
• -Use administrative access to the network to provision new switches, router, VLANs and Krypto.
• -Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
• -Routing Service Requests to the appropriate organization required for incident resolution.
• -Performs root cause analyses.
• -Completes problem resolutions associated with incident ticket(s).
• Will configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.
• Assists with development of network-related implementation and deployment documentation.
• Tests and evaluates network designs to determine whether customer requirements are met efficiently and effectively.
• Support development of testing aids for validating lab configurations or systems in the lab
• Assists with testing and documentation for products/solutions/systems being tested.
• Lead research and testing of new or modified hardware or software products to determine performance and interoperability.
• Supports engineers or other staff in the design or implementation of new solutions.
• Lead validation of lab environment disaster recovery plans.
• Will require travel to other sites for network engineering and administration activities.
• May require unpacking, moving network components of average weight and volume.
• It is anticipated this role will have up to 25% CONUS travel.

Education, Experience and Qualifications:

• Minimum High School Diploma/GED with at least 9 years of relevant experience
• Associates Degree with at least 7 years of relevant experience
• Bachelors Degree with at least 5 years of relevant experience
• Masters Degree with at least 3 years of relevant experience
• Ph.D. with 1 years of relevant experience
• IAT II
• TS/SCI security clearance with ability to obtain a CI poly
• CCNA
• CCNP (Preferred)


Benefits:

• 401K
• Health Insurance
• Dental Insurance
• Basic Life Insurance


Salary Range:

• $125K-$135K

Other Job Requirements:

Minimum Active Top Secret/SCI security clearance with ability to obtain a CI poly
U.S. Citizenship, and successful background check
Location: Tampa, FL (with CONUS travel)
To Apply: Please send your resume to careers@countryintel.com
group id: 91157172
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About Us
Country Intelligence Group, LTD was established in 2012 by a small group of research and analysis professionals located in Dayton, Ohio who had a unique blend of data analytics, workforce development, and Department of Defense expertise. We are a Management Consulting and Research Services firm that provides services to Government and commercial clients. Our primary business activity occurs with the Federal Government, and specifically with the Department of Defense. Our core capabilities include data collection, data analysis, research, survey execution, and consulting related to Department of Defense Workforce Development initiatives, foreign military sales, security cooperation, and training operations. We also have a robust capability to execute large scale surveys and public opinion polls to inform public policy and to conduct market research.

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Job Category
IT - Networking
Clearance Level
Top Secret/SCI