EITSO- Installer (Switch Tech/VSIT)

Recro gets its name from the Latin for "Re-invent", which is exactly what we aim to do. We transform our clients' operations through holistic full-stack solutions. Each client's needs are individually met, resulting in tailored solutions that work for the present and well into the future. Many of our staff hold high-level United States Government security clearances, and our experience across sectors brings you a unique advantage. Recro leadership strongly believes in putting our people first. We focus on hiring passionate individuals and seek to remove barriers and enable our personnel to deliver. We are experienced in Consulting, Analytics, Digital Solutions, Software Development, Cloud, Cloud-Native, and Cyber Security.

Currently, Recro is seeking a motivated, career and customer oriented Enterprise IT Support Officer -Installer (Switch Tech/VSIT) , to join our team in Herndon, VA.

Clearance

TS/SCI (FS Poly)

Responsibilities:

• Install, configure, repair and maintain telecommunications equipment including personal computer communications apparatus, data communications equipment, telephone system equipment and new telephones.
• Perform telephone switch programming, maintenance and system diagnostics; troubleshoot switch-related outages; determine system load and perform preventive maintenance and expansion of the telecommunications network.
• Perform routine telephone moves, changes, installations and repairs.
• Follow proper instructions when installing, maintaining and repairing telephones, circuits and related equipment in response to scheduled projects.
• Program telecommunication switches to accommodate new services and changes; perform system moves and changes internally or via remote access.

Qualifications:

• Experience with implementation of the following infrastructure networks:
• Sponsor's classified LAN infrastructure (including scripting, configuration, cutover and troubleshooting)
• Sponsor's unclassified LAN infrastructure (including scripting, configuration, cutover and troubleshooting)
• Experience installing and troubleshooting telephone instruments and media gateways on the Sponsors classified and unclassified networks.
• Some experience with implementation on the Sponsor's new unclassified network LAN infrastructure.
• Experience reading and understanding cable run lists.
• Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations.
• Excellent knowledge of various cabling methodologies, industry standards and troubleshooting techniques.
• Ability to work with engineering personnel to assist them with any technical issues encountered.
• Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
• Self-motivated, organized, with excellent interpersonal, written, and verbal communication skills.
• Ability to embrace diverse technical disciplines and excellent customer service skills
• Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job
• Attention to detail, leadership, and collaborative and independent work process
• Demonstrated problem solving and technical skills to resolve critical IT issues.
• Must be a self-starter, work independently, and work with a clear and defined mission.
• Must demonstrate ability to thrive and succeed in a challenging environment.

Physical Requirements:

• Must be able to remain in a stationary position 50%.
• Must be able to move/traverse within and between buildings and offices.
• Must be able to position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
• Able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must be able to move Audio/Visual or Computer equipment weighing 50 pounds or more, some equipment may require team-lift or the use of carts.
• Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.

Benefits at Recro

• 100% paid medical, dental, and vision
• 401k - 6% matching and 401k profit sharing
• PTO - 120 Hours
• Federal Holidays
• Education and Tuition Reimbursements
• Wellness Benefits
• A lot of cool gear!

Working at Recro

• A Great Culture - We are building a culture at Recro where amazing people (like you) can do their best work. If you are ready to grow your career and recro (re-invent) the way our clients operate, you have come to the right place.
• A Great Place to Work - Employees are treated like people, not line items. We work smart when we can and hard when we must but we always do it together, as a team. We are a team with tons of passion and enthusiasm to blaze new trails and improve the state of our clients, the broader community, and even the world.
• A Great Place to Contribute - We believe diverse perspectives improve each challenge that we face. We trust and enable our amazing people to accomplish amazing feats. At Recro, you will be empowered to deliver your best work.
• A Great Place to Grow - We believe in our people and maximizing your potential. At Recro, we continue to look into the future and invest in each other through teamwork, collaboration, and training.