Software Engineer (ServiceNow)

Recro, a Certified Small Business, helps federal agencies achieve their goals through IT infrastructure, cybersecurity, DevOps, cloud services, and digital transformation. We prioritize innovation, employee growth, and a collaborative work environment, guided by our core value - to make a difference.

Currently, Recro is seeking a motivated, career and customer oriented Software Engineer (ServiceNow) , to join our team in Ft. Meade, MD.

Clearance

• TS/SCI (FS Poly)

Job Overview:

• The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real- time systems, and business management information systems) based upon documented requirements.
• Works individually or as part of a team.
• Reviews and tests software components for adherence to the design requirements and documents test results.
• Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment.
• Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the- shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components.

Responsibilities:

• Analyze user requirements to derive software design and performance requirements.
• Debug existing software and correct defects.
• Provide recommendations for improving documentation and software development process standards.
• Design and code new software or modify existing software to add new features.
• Integrate existing software into new or modified systems or operating environments.
• Develop simple data queries for existing or proposed databases or data repositories.
• Applies knowledge of ITOM, ITSM, HRSD, CSM and/or Service Portal.
• Codes with programming languages and databases including HTML, CSS, JavaScript.
• Write or review software and system documentation.
• Serve as team lead at the level appropriate to the software development process being used on any particular project.
• Design or implement complex database or data repository interfaces/queries.
• Develop or implement algorithms to meet or exceed system performance and functional standards
• Assist with developing and executing test procedures for software components.
• Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas.
• Modify existing software to correct errors, to adapt to new hardware, or to improve its performance.
• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints; Perform quality control on team products.
• Implement recommendations for improving documentation and software development process standards.
• Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project.
• Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements and interfaces.
• Coordinate software system installation and monitor equipment functioning to ensure operational specifications are met.

Qualifications:

• Bachelor's degree in Computer Science or related discipline from an
  accredited college or university is required. Four (4) years of additional SWE
  experience on projects with similar software processes may be substituted for
  a bachelor's degree.
• Two (2) years experience developing and customizing core applications
  such as Incident, Problem, Change, Knowledge, and Service Catalog
• Four (4) years of IT application systems experience in technology solutions
  delivery is required
• IAT Level II

IT Qualifications:

• Experience creating and implementing scripts, business rules, policies, ACLs and otherwise configure or modify ServiceNow applications to meet requirements (U) Experience integrating third-party software and APIs with ServiceNow using REST and SOAP
• Experience coding in scripting languages (i.e.: JavaScript, HTML, CSS, AngularJS, JSON or other languages used in ServiceNow)
• Four (4) years experience with ServiceNow Implementations is required.
• Two (2) years of experience developing on the ServiceNow Platform is required.
• ServiceNow System Administrator certification OR ServiceNow Application Developer certification is required.

Benefits at Recro

• 100% paid medical, dental, and vision
• 401k - 6% matching and 401k profit sharing
• PTO - 120 Hours
• Federal Holidays
• Education and Tuition Reimbursements
• Wellness Benefits
• A lot of cool gear!

Working at Recro

• A Great Culture - We are building a culture at Recro where amazing people (like you) can do their best work. If you are ready to grow your career and recro (re-invent) the way our clients operate, you have come to the right place.
• A Great Place to Work - Employees are treated like people, not line items. We work smart when we can and hard when we must but we always do it together, as a team. We are a team with tons of passion and enthusiasm to blaze new trails and improve the state of our clients, the broader community, and even the world.
• A Great Place to Contribute - We believe diverse perspectives improve each challenge that we face. We trust and enable our amazing people to accomplish amazing feats. At Recro, you will be empowered to deliver your best work.
• A Great Place to Grow - We believe in our people and maximizing your potential. At Recro, we continue to look into the future and invest in each other through teamwork, collaboration, and training.