Senior Functional Support - Federal Health

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

• Translate complex and ambiguous problems into clear and actionable strategies and solutions
• Communicate effectively with clients and stakeholders, using storytelling and visualization techniques to convey project planning and related insights and recommendations
• Facilitate meetings with internal and external teams, documenting, and tracking action items to completion as applicable
• Collaborate with internal and external teams to develop, review, and submit deliverables
• Track and report on the team's progress, identify and implement process improvements, and ensure functional solutions meet quality standards

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Qualifications

Required:

• Bachelor's degree required
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Must be able to obtain and maintain the required clearance for this role
• Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
• 6+ years of experience modernizing client systems and processes
• Experience utilizing JIRA
• Experience with Salesforce functional requirements and/or technical integration
• Program management and/or project management experience
• Experience leading operational transformation / program operations

Preferred:

• Experience in a systems engineering role
• Experience transforming complex business challenges into scalable solutions
• Comfort working in a fast paced, rapidly changing environment
• Ability to communicate effectively internally and externally
• Strong writing and deck building skills

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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