Configuration Manager

Configuration Manager

• Location: Mark Center, 4800 Mark Center Drive, Alexandria, VA 22311.
• Work Schedule: 100% Onsite
• Clearance: TS/SCI

The candidate will work with a team of engineers focused on maintaining the integrity of the Configuration Management Database (CMDB). The team is focused on adapting industry standard best practices while developing and enhancing automated network reconciliation and discovery. The candidate must be a flexible team player who is able to prioritize and support multiple concurrent tasks:

• Assist with establishment of procedure/processes for implementing changes; offering customer support as required.
• Review and analyze approved production change releases and coordinate with engineering, implementations, operations teams as required to ensure that changes are implemented and documented per the standard.
• Perform day-to-day tasks including but not limited to, responding to customer inquiries for metric reporting, data validation audits, data cleansing activities, discovery/reconciliation actions, etc.
• Perform various methods of data/metric collection; automated report creation utilizing Configuration Management tools as well as manual methods (i.e., GUI, command line, etc.)
• Perform manual validation of baseline configuration for a wide variety of network appliances and applications by accessing via GUI, command line and performing commands to display the required configuration data.
• Analyze network infrastructure and configuration issues that result in discovery failures.
• Review, analyze and Manage escalated Incident tickets and coordinate with engineering teams to ensure a solution will be implemented.
• Manage Briefings to leadership providing them necessary data to approve/deny escalated tickets and brief to program the approved incident tickets.
• Manage Incident ticket data for reporting and data analytics.

Basic Qualifications

• BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience; additional experience may be considered in lieu of degree
• Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a w/CI Poly
• Hardware/Software Configuration Management Experience
• Change Management, understanding of Engineering Review Board & Change Control Board process.
• Strong written and verbal communications and collaboration skills
• Ability to translate highly technical matter to non-technical audience.
• Working Knowledge of ITSM systems.
• Facilitation of various Configuration Management Boards and processes
• Intermediate working knowledge of MS Office products
• Comfortable with developing and presenting PowerPoint Presentations
• Experience with creating/using Pivot tables and formulas within MS Excel.

Preferred Qualifications

• Prior experienced with DISA and DISA's support to mission partners
• TS/SCI w/CI Poly Preferred

For more information please Contact Us Or send an email to HR@rmantras.com