D

FFSP Regional Work and Family Life Coordinator

Department of the Navy

Today
Secret
Unspecified
Unspecified
broadway complex, CA (On-Site/Office)

Summary

The primary purpose of this position is to serve as the technical advisor to the Regional FFSP Program Manager (PM) regarding direction and oversight of all Work and Family Life (WFL) Services within the region, including oversight of training, policies, and procedures.

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Overview

  • Accepting applications
  • Open & closing dates

    02/21/2025 to 02/25/2025
  • Salary

    $120,381 - $144,459 per year
  • Pay scale & grade

    NF 5
  • Help
    Location

    1 vacancy in the following location:

    • Broadway Complex, San Diego, CA
  • Remote job

    No
  • Telework eligible

    No
  • Travel Required

    25% or less - You may be expected to travel for this position.
  • Relocation expenses reimbursed

    No
  • Appointment type

    Permanent
  • Work schedule

    Full-time
  • Service

    Competitive
  • Promotion potential

    5
  • Job family (Series)

    • 0101 Social Science
  • Supervisory status

    No
  • Security clearance

    Secret
  • Drug test

    No
  • Position sensitivity and risk

    Noncritical-Sensitive (NCS)/Moderate Risk
  • Trust determination process

    • Suitability/Fitness
  • Financial disclosure

    No
  • Bargaining unit status

    No
  • Announcement number

    25-12701062
  • Control number

    832250600


Help
This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.


Clarification from the agency

Open to current NRSW N91 Regional employees only.

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Duties

-Serves as primary technical advisor to the FFSP Regional PM regarding WFL services within the region.
-Consults and collaborates with the Regional FFSP PM on policy interpretation and implementation for all WFL services within the region, ensuring regional and local instructions, standard operating procedures, and guidance reflect current directives, instructions, and laws.
-Reviews directives from higher authority to determine potential impact on the organization.
-Develops standardized regional plans, policies, and procedures for the delivery of WFL services.
-Establishes internal administrative procedures to secure adequate control in terms of deadlines, progress reports, and directives and uses own initiative in developing procedures, in order to increase the general now of information and overcome bottlenecks in the administrative process.
-Uses standard approaches to perform a variety of duties related to regional WFL services involving administrative or support issues.
Resources Management duties comprise 20% of incumbent's time and include but are not limited to:
-Provides input and justifications in support of the development and management of the Regional FFSP WFL services budget, which may include contract funds.
-Identifies through data collection and consultation with the Site Managers, the Regional Education Services Consultant (ESC}, and the Regional Counseling and Advocacy Coordinator (CAC), WFL services resource requirements, and recommends allocation of resources for Regional WFL services, providing appropriate and timely feedback to the Regional PM.
-Assists the Regional PM with long range financial planning.
-Provides consultation and collaboration with the Regional ESC to address Regional and installation WFL issues, other Regional Program Managers (e.g., Personal Property, Personnel Support Detachment, Career Counselors, Chamber of Commerce, Department of Labor, Veteran's Affairs, etc.) to address community support issues, and other Regional FFSP WFL Consultants to address installation service delivery and WFL needs and issues across regions.
-Drives from one installation to another to provide advice/guidance and administrative functions.
-Serves as technical consultant for all installation WFL Managers.
-Provides consultation, collaboration, and technical assistance to WLF Managers to address base program operations and service delivery issues.
-Observes and evaluates work performance and reports results to Site Manager/Installation Commanding Officer and Regional Program Manager.
-Participates in the development of regional formal and informal needs assessment tools in order to detem1ine command, Service Member and family needs.
-Assists with focus groups and survey development to ensure that all WFL issues are addressed.
-Receives and reviews customer feedback tools and utilizes them for program improvement.
-Ensures the successful completion of the customer feedback loop by developing and tracking a regional process of collection, evaluation, and implementation of feedback collected through needs assessment and survey tools.
-Researches and resolves customer complaints.
-Collects, monitors, and assesses technical data related to regional WFL services, creates statistical reports, and analyzes trends.
-Conducts research and compilation of data from diverse sources.
-Extracts and assembles information, conducts analysis utilizing standard analytical techniques and develops reports and presentations.
-Participates in regular meetings with management to address management support issues as they relate to WFL services, including financial, administrative, and human resource issues, to resolve problems, and provide recommendations to achieve improvements or cost efficiencies.

Help
Requirements

Conditions of Employment

  • Must meet Federal Employment suitability requirements and successful completion of T3 Secret background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must have or be able to obtain and maintain a current driver's license.
  • The position is designated "key", which requires the incumbent, or designated alternate, to be screened from military recall status.
  • This position is emergency-essential (E-E). In the event of a crisis situation, the incumbent, or designated alternate, must continue to perform the E-E duties until relieved by proper authority.


Qualifications

A four-year degree or higher in behavioral or social science; or related discipline appropriate to the position

OR combination of education and experience

OR four years of specialized experience in life skills.

Education

This job does not have an education qualification requirement.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Read more

  • Benefits
    Help

    Review our benefits


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

  • Benefits
    Help

    Review our benefits
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required at the time of application:
    • Résumé
    • Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
    • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
    • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
    • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
    • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
  • How to Apply

    Applications are not accepted in person or via email. Applicants must apply online.

    Click the blue APPLY button at the top of this announcement to apply.


    Agency contact information

    Dylan Gable

    Phone 619-705-5934 Email dylan.gable@navy.mil

    Address NAVBASE San Diego
    750 Pacific Coast Highway
    San Diego, CA 92132-0058
    US

    Next steps

    Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

    If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request


Help
Required Documents

The following documents are required at the time of application:
  • Résumé
  • Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50


Help
How to Apply

Applications are not accepted in person or via email. Applicants must apply online.

Click the blue APPLY button at the top of this announcement to apply.


Read more

Agency contact information

Dylan Gable

Phone 619-705-5934 Email dylan.gable@navy.mil

Address NAVBASE San Diego
750 Pacific Coast Highway
San Diego, CA 92132-0058
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request


Duties

-Serves as primary technical advisor to the FFSP Regional PM regarding WFL services within the region.
-Consults and collaborates with the Regional FFSP PM on policy interpretation and implementation for all WFL services within the region, ensuring regional and local instructions, standard operating procedures, and guidance reflect current directives, instructions, and laws.
-Reviews directives from higher authority to determine potential impact on the organization.
-Develops standardized regional plans, policies, and procedures for the delivery of WFL services.
-Establishes internal administrative procedures to secure adequate control in terms of deadlines, progress reports, and directives and uses own initiative in developing procedures, in order to increase the general now of information and overcome bottlenecks in the administrative process.
-Uses standard approaches to perform a variety of duties related to regional WFL services involving administrative or support issues.
Resources Management duties comprise 20% of incumbent's time and include but are not limited to:
-Provides input and justifications in support of the development and management of the Regional FFSP WFL services budget, which may include contract funds.
-Identifies through data collection and consultation with the Site Managers, the Regional Education Services Consultant (ESC}, and the Regional Counseling and Advocacy Coordinator (CAC), WFL services resource requirements, and recommends allocation of resources for Regional WFL services, providing appropriate and timely feedback to the Regional PM.
-Assists the Regional PM with long range financial planning.
-Provides consultation and collaboration with the Regional ESC to address Regional and installation WFL issues, other Regional Program Managers (e.g., Personal Property, Personnel Support Detachment, Career Counselors, Chamber of Commerce, Department of Labor, Veteran's Affairs, etc.) to address community support issues, and other Regional FFSP WFL Consultants to address installation service delivery and WFL needs and issues across regions.
-Drives from one installation to another to provide advice/guidance and administrative functions.
-Serves as technical consultant for all installation WFL Managers.
-Provides consultation, collaboration, and technical assistance to WLF Managers to address base program operations and service delivery issues.
-Observes and evaluates work performance and reports results to Site Manager/Installation Commanding Officer and Regional Program Manager.
-Participates in the development of regional formal and informal needs assessment tools in order to detem1ine command, Service Member and family needs.
-Assists with focus groups and survey development to ensure that all WFL issues are addressed.
-Receives and reviews customer feedback tools and utilizes them for program improvement.
-Ensures the successful completion of the customer feedback loop by developing and tracking a regional process of collection, evaluation, and implementation of feedback collected through needs assessment and survey tools.
-Researches and resolves customer complaints.
-Collects, monitors, and assesses technical data related to regional WFL services, creates statistical reports, and analyzes trends.
-Conducts research and compilation of data from diverse sources.
-Extracts and assembles information, conducts analysis utilizing standard analytical techniques and develops reports and presentations.
-Participates in regular meetings with management to address management support issues as they relate to WFL services, including financial, administrative, and human resource issues, to resolve problems, and provide recommendations to achieve improvements or cost efficiencies.

Requirements

Conditions of Employment

  • Must meet Federal Employment suitability requirements and successful completion of T3 Secret background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must have or be able to obtain and maintain a current driver's license.
  • The position is designated "key", which requires the incumbent, or designated alternate, to be screened from military recall status.
  • This position is emergency-essential (E-E). In the event of a crisis situation, the incumbent, or designated alternate, must continue to perform the E-E duties until relieved by proper authority.


Qualifications

A four-year degree or higher in behavioral or social science; or related discipline appropriate to the position

OR combination of education and experience

OR four years of specialized experience in life skills.

Education

This job does not have an education qualification requirement.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Benefits

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Benefits

Review our benefits

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

The following documents are required at the time of application:
  • Résumé
  • Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50


How to Apply

Applications are not accepted in person or via email. Applicants must apply online.

Click the blue APPLY button at the top of this announcement to apply.


Agency contact information

Dylan Gable

Phone 619-705-5934 Email dylan.gable@navy.mil

Address NAVBASE San Diego
750 Pacific Coast Highway
San Diego, CA 92132-0058
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
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