System Administrator 2 - Annapolis Junction, MD

Overview

Your Future at M.C. Dean

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.

We are seeking a System Administrator 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient hardware and virtualized infrastructure to ensure implemented solutions meet stakeholder needs, standards, and performance requirements.

Responsibilities

What you'll do: In this role you will be working as part of a team to monitor, maintain, and test Physical Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers.

This position requires onsite support at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, have the ability to travel, and be able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.

Main responsibilities include but are not limited to:

• Contribute to physical security system support to meet service level agreements.
• Support configuration and management of Windows operating systems and install/load operating system software.
• Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
• Support analysis of security system infrastructure performance and contribute to recommendations for improvements.
• Troubleshoot, maintain integrity and configure components and support implementing operating systems enhancements to improve reliability and performance.
• Perform IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
• Apply Security Technical Implementation Guides (STIGs) to Windows based operating systems (servers and workstations).
• Perform daily operations to include Active Directory management, monitoring and reviewing system logs.
• Support configuration and maintenance of virtual hypervisors to include VMware and Hypervisor.
• Support configuration and maintenance of Virtual Desktop Infrastructure (VDI) platforms to include Citrix Xen Desktop.
• Support installation, configuration, and maintenance of 3rd party applications.
• Support installation, configuration, and maintenance of highly available SQL database Engines.
• Support deployment and maintenance of storage platforms similar to Dell EqualLogic and Dell Powervault.
• Perform root cause analysis on significant issues at appropriate level of support.
• Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
• Support development of new system and application implementation plans to include testing procedures and ensuring operational reliability.
• Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology.
• Contribute to technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences.
• Train system users and other system support personnel as needed.
• Perform all duties under some direct supervision but be able to work independently.

Qualifications

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; active DoD TS/SCI w/ polygraph clearance is required

Key Requirements:

• Education:
  • Bachelor's Degree and 2+ Years of progressive experience or
  • Associates Degree and 6+ Years of progressive experience or
  • HS Diploma or Equivalent and 8+ Years of progressive experience
• Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
• Requires 2 + years of experience programming/administrating Physical Access Control Systems.
• Demonstrated understanding of Windows patching and vulnerability remediation.
• Basic knowledge of large-scale networking, VLANS and routing.
• Requires reliable attendance at customer site during work hours required by customer.
• Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.
• Requires minimum of Security + Certification, CASP, or CISSP certification.
• Demonstrated background working with multidisciplinary teams.
• Demonstrated time management and organization skills to meet deadlines and quality objectives.
• Proficient in MS Excel, Word, Visio, and PowerPoint.

Travel:

• Up to 25% annual, CONUS and OCONUS locations.

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Pay Range: $86,720 - $130,080

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.