Service Desk Manager

General Dynamics Information Technology

Today
Top Secret/SCI
Unspecified
Unspecified
IT - Support
Newington, VA (On-Site/Office)

Systems Administrator Advisor

Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians delivering top flight customer experience.

HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT
• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Works with multiple teammates and work centers to achieve the mission
• Works to with the team to resolve challenges
• Supports a highly dynamic environment focused on mission success
• Provides superb customer experience to enable the mission
• Utilize your full suite of technical and interpersonal skills to support the mission

WHAT YOU'LL NEED TO SUCCEED:
• Education: Technical Training, Certification(s) or Degree
• Required Experience: 5+ years of related experience
• Required Technical Skills: Sec+, ITIL
• Security Clearance Level: TS/SCI
Required Skills and Abilities: Documentation, Problem Solving, Communication
• Preferred Skills: CCNA
• Location: On Customer Site
• US Citizenship Required

GDIT IS YOUR PLACE:
• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements
group id: 90979310

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About Us
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day

GDIT
Opportunity Owned

General Dynamics Information Technology Jobs


Job Category
IT - Support
Clearance Level
Top Secret/SCI