Today
Top Secret
Unspecified
Polygraph
Annapolis, MD (On-Site/Office)
Field Technician II
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a Field Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Technician II joining our team.
HOW A FIELD TECHNICIAN II WILL MAKE AN IMPACT
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
• Modifies, moves, and installs new equipment
• Performs technical tasks and provides site support.
• Performs integrity testing and interviews customers to gather information about problems
• Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
• Will preform Data Transfer Agent requests to transfer files between networks.
WHAT YOU'LL NEED TO SUCCEED:
• Education: Associates of Arts/Associates of Science
• Required Experience: 1+ years of related experience
• Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
• Security Clearance Level: TS/SCI w/Poly
• Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
• Location: Client Site
• US Citizenship Required
GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
#GREENWAY
#ITPolyMD
Work Requirements
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a Field Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Technician II joining our team.
HOW A FIELD TECHNICIAN II WILL MAKE AN IMPACT
• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
• Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
• Modifies, moves, and installs new equipment
• Performs technical tasks and provides site support.
• Performs integrity testing and interviews customers to gather information about problems
• Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
• Will preform Data Transfer Agent requests to transfer files between networks.
WHAT YOU'LL NEED TO SUCCEED:
• Education: Associates of Arts/Associates of Science
• Required Experience: 1+ years of related experience
• Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
• Security Clearance Level: TS/SCI w/Poly
• Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
• Location: Client Site
• US Citizenship Required
GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
#GREENWAY
#ITPolyMD
Work Requirements
group id: 90979310
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