Today
Secret
Unspecified
Unspecified
IT - Database
Suffolk, VA (On-Site/Office)
Operations Specialist
Security Clearance Requirement: Current and Active DoD Secret
Salary Range: $80K - $120K
(The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers, including the scope and responsibilities of the position, as well as the candidate's experience, education, skills, and current market conditions.)
As an Operations Specialist, you'll join a high-performing team dedicated to excellence, innovation, and mission-critical support. At Nexagen, you will drive technological advancements and help secure our nation's future. With outstanding benefits and unparalleled growth prospects, you'll thrive in our collaborative and innovative environment. Leverage over two decades of industry expertise to drive transformative innovation and deliver exceptional services across diverse government sectors.
Nexagen Networks is a trusted partner to the Department of Defense (DoD) and other federal agencies, including the Army, Air Force, Marine Corps, Navy, and DHS. With more than 20 years of industry expertise, we deliver exceptional lifecycle professional services spanning Research and Development, Cloud Engineering, Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM, Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, Exercises, COMSEC, and IT/Networking.
Job Description
The Operations Specialist is responsible for providing Subject Matter Expertise (SME) and technical support for the Collaboration at Sea (CAS) and Coalition Communications programs. This role involves identifying and resolving deficiencies in service, support, training, and fleet readiness. The Contractor will analyze IT systems, provide recommendations for technical direction, and support planning, coordination, and implementation of IT capabilities. The position requires expertise in system security, configuration management, and change management while ensuring compliance with evolving technological advancements. Additionally, the Operations Specialist will generate reports, participate in technical discussions, and provide guidance on policy and operational improvements. Position Responsibilities:
Technical Support & System Management
Fleet Readiness & Deficiency Analysis
Experience Required:
At Nexagen, we believe in taking care of our team from day one! Enjoy comprehensive benefits including health, dental, and vision insurance, generous paid time off, a matching 401k, and various support programs. We also offer professional development opportunities and additional perks to ensure you thrive both personally and professionally. Join us and experience the difference with benefits that start on your first day! Our Culture:
Join our dynamic team and thrive in a culture that champions flexibility, professional growth, and work-life balance. At Nexagen, we support your continuous learning with comprehensive training and educational reimbursement. We celebrate your achievements and focus on delivering exceptional value to our customers. Be part of a supportive environment where your contributions directly impact our customers' success and propel your career forward.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Security Clearance Requirement: Current and Active DoD Secret
Salary Range: $80K - $120K
(The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers, including the scope and responsibilities of the position, as well as the candidate's experience, education, skills, and current market conditions.)
As an Operations Specialist, you'll join a high-performing team dedicated to excellence, innovation, and mission-critical support. At Nexagen, you will drive technological advancements and help secure our nation's future. With outstanding benefits and unparalleled growth prospects, you'll thrive in our collaborative and innovative environment. Leverage over two decades of industry expertise to drive transformative innovation and deliver exceptional services across diverse government sectors.
Nexagen Networks is a trusted partner to the Department of Defense (DoD) and other federal agencies, including the Army, Air Force, Marine Corps, Navy, and DHS. With more than 20 years of industry expertise, we deliver exceptional lifecycle professional services spanning Research and Development, Cloud Engineering, Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM, Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, Exercises, COMSEC, and IT/Networking.
Job Description
The Operations Specialist is responsible for providing Subject Matter Expertise (SME) and technical support for the Collaboration at Sea (CAS) and Coalition Communications programs. This role involves identifying and resolving deficiencies in service, support, training, and fleet readiness. The Contractor will analyze IT systems, provide recommendations for technical direction, and support planning, coordination, and implementation of IT capabilities. The position requires expertise in system security, configuration management, and change management while ensuring compliance with evolving technological advancements. Additionally, the Operations Specialist will generate reports, participate in technical discussions, and provide guidance on policy and operational improvements. Position Responsibilities:
Technical Support & System Management
- Provide SME-level technical assistance in Collaboration at Sea (CAS) and Coalition Communications software, hardware, and cloud architectures.
- Assist in configuration and change management processes.
- Support testing and validation of system updates and new technologies.
Fleet Readiness & Deficiency Analysis
- Analyze service, training, and readiness shortfalls using data from CASREPS, message traffic, post-deployment briefs, and trouble ticketing systems.
- Identify root causes of deficiencies and formulate findings in detailed reports.
- Lead or participate in efforts to resolve technical and operational issues.
- Provide expert recommendations to enhance fleet readiness and operational efficiency.
- Provide expert IT advice and technical guidance to Government entities regarding Coalition IT Systems.
- Assist in developing IT policies, technical directions, and readiness support structures.
- Contribute to IT innovation projects and LAN/WAN network strategies.
- Support planning and development of information system programs related to data exchange and system integration.
- Evaluate and recommend IT capabilities, hardware, and software solutions for current and future operational needs.
- Monitor technological advancements and assess their impact on existing systems and personnel.
- Assess the suitability, technical excellence, and relevance of system proposals and designs.
- Provide oversight for information systems operations, including data management, application programming, and system security policy enforcement.
- Generate reports and maintain reporting systems to support current and future operations in Collaboration at Sea (CAS) and Coalition Communications programs.
Experience Required:
- Bachelor of Science degree in Computer Science, Information Systems, or other Engineering discipline required. (A minimum of 2-yrs of relevant experience in lieu of each year of formal education may be substituted for a formal degree.)
- 10-yrs of experience serving on operational, combatant commander, or joint staffs (e.g., Strike Group, Expeditionary Ready Group, Fleet Command, Regional Command, etc.).
- Experience participating in Joint and Coalition exercises.
- CSWF IAM Level II or Level III Certification.
- ITIL v4 Foundations and ITIL v4 Strategist Direct, Plan and Improve, or ITIL 4 Specialist Create, Deliver and Support.
- Oversight, team leadership, and complex decision-making in qualitative and quantitative operational analysis.
- Expertise in strategic, operational, and management functions.
- Ability to serve as a technical expert in areas relevant to the PWS programs.
- Producing and reviewing technical documentation with detailed program knowledge.
- Recommending and implementing improvements in methods, performance, and product/service quality.
- Agile Scrum
- Cloud Foundations
At Nexagen, we believe in taking care of our team from day one! Enjoy comprehensive benefits including health, dental, and vision insurance, generous paid time off, a matching 401k, and various support programs. We also offer professional development opportunities and additional perks to ensure you thrive both personally and professionally. Join us and experience the difference with benefits that start on your first day! Our Culture:
Join our dynamic team and thrive in a culture that champions flexibility, professional growth, and work-life balance. At Nexagen, we support your continuous learning with comprehensive training and educational reimbursement. We celebrate your achievements and focus on delivering exceptional value to our customers. Be part of a supportive environment where your contributions directly impact our customers' success and propel your career forward.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
group id: 10522947
