Systems Administrator

Windows Systems Administrator

Clearance Level: Authorized to Work in the US - Must be able to obtain a Active Clearance

About the Role:

At Aquila Technology, you will see our team's passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcomes. We call this the Aquila Advantage.

Aquila is seeking a Windows Systems Administrator to join our team in supporting one of the country's premier defense research organizations. The Windows Systems Administrator will assist with end user support, system compliance, software & hardware upgrades, software & hardware diagnostics, system imaging and user account maintenance.

There are a few requirements for the position:

• Must be a U.S Citizen- Authorized to Work in the US - Must be able to obtain a Active Clearance (Green Cards / Visas do not qualify)
• Willingness to undergo a comprehensive background investigation and maintain a personal security clearance. (Aquila would sponsor you for the security clearance.)
• Must be within commutable distance of Lexington, Massachusetts.

What you will Bring - Windows Support Experience:

• Maintains operation of multi-user computer systems.
• Tunes system performance, installs system-wide software, and allocates mass storage space.
• Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure.
• Recommends appropriate platforms for purchase, coordinates installation, and provides backup recovery.
• Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.
• May draft general IT communications to end-users including notifications of outages/downtimes.
• User account management including authentication, access, group policy, file permissions, remote access and other user account related tasks.
• Software and driver installation and diagnosis.
• Building and imaging Windows systems
• Familiarity with Microsoft Office products and cloud services.
• Basic network connectivity
• Basic hardware diagnosis & escalation to manufacturer support.

Must Have


Support Experience:

• 2 years - Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.)
• 2 years - Diagnose, repair and troubleshoot system/server hardware

Hardware Experience:

• 2 years - Configure, troubleshoot, and maintain desktop and server-grade hardware

Systems Experience:

• 2 years - Experience with one: Windows Server 12', 16' & 19', Windows 7 & 10
• 2 years - Technical and Desktop Support

Nice to Have

• CompTIA Security+ Certification
• Bachelor's Degree
• Configure and manage Cisco/Juniper equipment (switches, routers and Call Managers)
• Equipment lifecycle management (computers, servers and mobility)
• Install, update, and troubleshoot systems/servers
• Managing or operating containers
• Mobile device troubleshooting (iPhones, iPads, etc.)
• Plan, execute, and verify data redundancy and system recovery procedures
• System/Server management (performance, capacity, availability, serviceability, and recoverability)
• System maintenance (cleaning, disk checks, routine reboots, data dumps, and testing)
• Government Policy/Regulations
• STIGs/SCAP
• MacOS
• MS Active Directory, LDAP
• Redhat Linux Systems Administration
• Systems Administration
• Virtualization Technologies (VMware, including ESXi and VCenter configuration)

Our interview process is designed to let you get to know us as much as for us to get to know you!

You'll meet with someone from our Recruiting team so we can learn more about you and answer some of your questions.
You'll meet with the Hiring Manager to learn more about the team, and the role, and get to tell us more about what you'd bring to the team
You'll meet team members who will be your peers to help you get a feel for a "real day in the life" at Self.
Benefits and Perks:

Aquila team members experience the opportunity to be part of a fast-paced, customer-focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home.

Our Perks Include:

• PTO - 15 days (vacation/sick) 10 paid holidays - 6 standard (New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - 4 floating holidays prorated based on your day of hire
• 1.5 paid days, or 12 hours, for approved volunteer work
• 1 week of paid maternity/paternity LOA after 1 year of Full-time employment
• Tuition & Training Reimbursement - 5K annually for pre-approved, job-related tuition, certification, or professional conferences
• 401K with Fidelity 100% immediate vesting; Plan eligibility begins 90 days following the date of hire. Aquila matches 50 cents on the dollar, up to 6%.
• Cell Phone & Internet Reimbursed up to $150 monthly to cover cell phone, data, and home internet expenses.
• Buy Your Own Device (BYOD) Allowance Reimbursed up to $1500 for the purchase of a qualified technology device. Eligible after 90 days of employment, and benefit renews every three years.

Location: This role will be 100% onsite to provide in person customer support

Clearance Level:Interim clearance is sufficient to start- Authorized to Work in the US - Must be able to obtain a Active Clearance

We are an Equal Opportunity Employer.