Cloud Administrator II

Job Details

Cloud Administrator II

**Remote**

***U.S. Citizenship Required***

As a Cloud Administrator, you will be responsible for ensuring compliance with security and privacy requirements, following Accenture's policies like AFS-0090 and AFS-0056. This shift is from 3pm-12am, with occasional flex time or overtime ability to participate in on-call support rotation. Your main focus will be on securing AWS and Oracle Cloud platforms, applying OS patches, and troubleshooting issues in a FedRAMP High environment. You will review Tenable Nessus Scan results, implement vulnerability fixes, and diagnose problems from OS logs to maintain smooth operations. Proficiency in AWS and OCI Portals, as well as troubleshooting across Linux, Oracle Linux, and Windows Server, is essential. Experience with Ansible will be beneficial for automation. This role requires swift problem-solving and technical expertise. A background in high-security standards like FedRAMP and a methodical approach to resolving technical issues will ensure success in this role.

Work Shift Requirements

• Second Shift (3pm-12am)
• Occasional flex time or overtime
• Ability to participate in on-call support rotation

Job Description:

• Apply and troubleshoot OS layer patches
• Review Tenable Nessus Scan results and execute suggested vulnerability remediations
• Troubleshoot OS level logs to resolve failed patch installs
• Work within a FedRAMP High environment
• Troubleshoot Linux OS, Oracle Linux, and Windows Server
• Troubleshoot Ansible
• Familiarity with AWS Cloud Portal and OCI Portal

Minimum Qualifications

• B.S. in Computer Science, related technical field, or equivalent experience; Master's Degree preferred
• Advanced experience with Linux and Windows administration, particularly with servers in virtualized and hosted cloud environments
• Amazon Web Services (AWS), Oracle, or Microsoft Azure cloud provider experience for hosting and migration
• Familiarity with the fundamentals of Linux scripting languages
• Experience installing, configuring, and maintaining services related to patching in both Linux and Windows environments
• Familiarity with load balancing, firewalls, and networking
• Ability to monitor services on production servers
• 12+ years of IT experience with a combination of:
• 5+ years of cloud engineering experience, working with one or more vendor platforms.
• 5+ years experience debugging Microsoft Windows or Linux based operating systems in an administrative/support/engineering capacity

Preferred Skills

• Knowledge of server applications such as: Tableau, Fortiweb, Elastic, OpenVPN, Duo, etc.

• AWS, Azure, OCI certifications
• Security+ Certification
• Expertise in OS troubleshooting with a focus on patch management application (Ivanti)
• Familiarity with Desktop-as-a-service (Daas) specifically AWS Workspaces
• Experience supporting technology in the Federal space
• Experience in supporting customers in a ticket-based and email environment (ServiceNow)
• Ability to translate complex technologies into simple to understand concepts for clients
• Assist in the identification, definition and implementation of process improvement
• Brings a high sense of urgency for all tasks
• Strong multi-tasking abilities and able to provide timely responses
• Ability to be flexible and work analytically in a problem-solving environment
• Strong communication (written and oral) and interpersonal skills
• Excellent customer service skills
• Ability to prioritize and complete tasks within schedule
• Ability to effectively troubleshoot issues by using process of elimination

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