Network Operations Center Technician

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Responsibilities

As a Network Operations Center Technician with AMERICAN SYSTEMS you will have the opportunity to do the following:

• Configuration for all DMO events.
• Initial account creation for all DTOC mission networks.
• Monitoring the health of mission networks.
• Monitoring status of circuits.
• Plan for and respond to service outages and other problems.
• Assign, modify, and delete passwords and user privileges.
• Implement client workstations software patches, security fixes, and service releases.
• Provide first level of SIEM notification support.
• ANG OTTI Tier 1 help desk support.

Qualifications

• High School degree and 8 years of experience
• Secret Clearance
• Experience providing help desk support
• Experience in basic Microsoft Windows system and user account administration
• Experience in basic network monitoring and identifying/mitigating potential network outages
• Must be able to become expert user of DIS Gateway Core and GUI, and expert understanding of connectivity between remote sites to the DTOC, and to the Event Control Centers
• Experience analyzing network traffic and troubleshooting DIS/HLA packets using Wireshark, DPA, or similar software tools
• Basic understanding of continuous monitoring methodologies and Assured Compliance Assessment Solution (ACAS) and first phase analysis of security scans
• Basic understanding of DIS/HLA IP-based radio communication solutions, and commonly used simulation Image and Environment Generator applications
• Must maintain Security + certification
• DISA ACAS Training/Certified

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $66,100.00/Yr. - USD $139,300.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

EEO Race/Sex/Disability Status/Veteran Status